Technical Application Support

3 days ago


Brisbane, Queensland, Australia Humanised Group Full time $104,000 - $130,878 per year

About the Role

We're looking for a Technical Application Support Specialistwho thrives on solving complex problems and delivering excellent service. In this role, you'll support a suite of impactful commercial software products, working alongside talented developers, analysts, and engineers to help clients achieve better outcomes through technology.

You'll be joining a collaborative and inclusive team that values innovation, initiative, and a great sense of humour.

What You'll Be Doing

  • Provide technical support and troubleshooting for commercial software
  • Manage system upgrades, patches, and maintenance
  • Deliver outstanding service and build strong client relationships
  • Resolve technical issues efficiently—digging into cloud platforms and databases
  • Investigate bugs, monitor infrastructure, and support production environments
  • Contribute to a shared after-hours support roster
  • Collaborate with internal teams across development, UX, and product

What You Bring

  • 3+ years of SQL experience, including complex queries and optimisation
  • Solid understanding of Microsoft Azure and cloud application support
  • Can read and patch code of either .Net, C# or ReactJS
  • Strong technical troubleshooting skills across various platforms
  • Ability to explain technical issues clearly to non-technical users
  • Experience managing competing tasks in a fast-paced environment
  • Bonus: Ability to understand code or experience in a software development setting

What's On Offer

  • Full onboarding and product training
  • Hybrid working arrangements and a genuinely supportive team culture
  • A workplace that values diversity, autonomy, and continuous learning
  • Professional development budget
  • Equipment budget
  • Birthday leave and other employee perks
  • Real career progression opportunities within a growing tech environment

Requirements

  • Australian Citizenship (Required)
  • Eligible to obtain Security Clearances (NV1)
  • Must be Brisbane-based

Where to next?

Email your CV or any questions to OR call Ryley on

#SCR-ryley-ladhams



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