Social Media

3 days ago

St Leonards, New South Wales, Australia Scaleup HR Full time

Kickstart Your Career in a Growing FMCG Company

Our client is a well-known FMCG brand experiencing rapid growth. They are looking to appoint a Social Media & Content Assistant to join their team in St Leonards.

In this role, you will report to the Marketing Specialist and be responsible for the day-to-day management and growth of our social media platforms. You will create engaging photo and video content that highlights our products and brand, working closely with the Marketing Specialist to support promotional campaigns.

Key Responsibilities:

  • Create and publish original photo and short video content that aligns with the brand and product strengths
  • Manage daily operations of social media accounts (posting, replying, community engagement) and increase followers and engagement
  • Collaborate with the Marketing team on campaigns, promotions and brand event execution
  • Maintain a positive brand image by responding to comments and messages in a timely and professional manner. Handle customer questions and complaints.
  • Identify and coordinate with influencers, bloggers, and partners to expand brand exposure and promotional channels
  • Coordinate across internal departments to represent the customer voice and ensure smooth communication
  • Support some administrative and team tasks as required

About You:

  • Previous experience in social media management or content creation
  • Proven skills in using a camera or smartphone to shoot photos and videos
  • Proven skills in video or image creation and editing
  • Strong customer service and communication skills, with the ability to respond to audiences in a friendly, helpful, and brand-consistent manner
  • Ability to work in a team and collaborative environment
  • Organised, detail-oriented, and emotionally stable under pressure
  • Mandarin Speaking

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