Intensive Education Case Manager

5 days ago

Mackay, Queensland, Australia Department of Education Full time $60,000 - $90,000 per year

As one of the Intensive Education Case Managers, you will work collaboratively in a multi-disciplinary team to deliver intensive case management, provide transition supports as well as manage education, intervention and
prevention initiatives relating to students who are at risk of disengagement. Your focus will be on students who are at risk of disengagement, have already disengaged, or are at risk of becoming involved with the youth justice
system. This role is based in Mackay and reports to the Manager of the Intensive Education Case Manager Initiative for the Central Queensland Region.

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity,  offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( ).

About the Role:

As an Intensive Education Case Manager, you will play a pivotal role in the development and coordination of individualised case management plans in collaboration with key stakeholders. These plans may include behaviour support plans, risk assessments, education and transition plans and referrals to appropriate services.

Responsibilities include:

  • Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education, in accordance with legislative, policy and procedural requirements.
  • Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals and access to support.
  • Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements.
  • Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders.

Please view the Role Description for a full list of responsibilities.

About You:

The ideal candidate will demonstrate a proven ability to establish and sustain effective partnerships with young people, parents/carers, school principals and other stakeholders in order to deliver tailored, intensive case management in alignment with legislative, policy, and procedural requirements to support students at risk of disengaging, or who have disengaged, from education.

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

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