Program Manager

Program
Manager – Digital & Strategic Programs, Building
Commission NSW

Grade: Clerk Grade 11/12
Salary range: $149,739 - $173,174 + superannuation and leave loading
Duration: Ongoing, Full-time
Location: Parramatta or Sydney. Office attendance required 2 –3 days per
week.

About the
Building Commission NSW

• Established
  in December 2023, Building Commission NSW (BCNSW) is the building
  regulator for the construction industry in New South Wales. The new
  commission will not only be the industry regulator, but also a
  collaborator with consumers and industry to ensure standards,
  capabilities, capacity and resilience continue to be lifted across the
  sector to deliver quality homes and meet the state's housing targets.
  
• This is a fantastic
  opportunity to join a dynamic team in the next phase of the Building Commission
  NSW. You can be confident in contributing to meaningful work that positively
  impacts the built environment and the greater community, making NSW a better place to live and work.
• The Digital
  & Strategic Program team plays a key role in driving the
  transformation and delivery of the once in a generation reforms, working
  closely with internal and external stakeholders to delivery customer
  centric solutions which supports compliance activity associated with
  building legislation.
  
• We understand
  our people make us who we are, and we celebrate diversity and looking to
  build flexible project teams with complementary skills to help deliver our
  critical programs of work.
  
• As the
  Program Manager in the Digital & Strategic Programs team, you will be
  contributing to building capability in the team and wider organisation,
  through your extensive years of experience in delivering complex digital transformational
  programs in a regulatory environment whether in the private or public
  sector.

Responsibilities
include:

• Lead the development and delivery of a portfolio of projects, identifying interdependencies and leveraging resources to maximise efficiencies and achieve required outcomes.
  
• Manage the implementation and delivery of ICT change programs and projects within the business applying sound program/project management principals and best practice methodologies.
  
• Develop and manage stakeholder relationships through the provision of expert advice, effective communication, negotiation and issues management to ensure stakeholders are engaged throughout the project and project deliverables are met.
  
• Provide expert advice and support program/project capability within the wider Digital & Strategic Programs' team.
  
• Lead and manage project teams (internal / external), to deliver milestones and outcomes, as well as the development of direct reports.
  
• Support building program / project management capability within the team by implementing

To be successful in this role you will
have:

• Proven program and change management skills in a regulatory environment. Ideally, Managing Successful Program (MSP) qualified or equivalent.
  
• Demonstrated ability to work collaboratively and communicate effectively with a broad range of stakeholders and customers.
  
• Experience in implementing complex integrated digital solutions and managing third party ICT vendors and large project teams including developers, solution architects and business analysts.
  
• Been a Salesforce Product Manager responsible for overseeing the entire lifecycle of a product, from conception to deployment, ensuring that it meets user needs and aligns with business goals.
  
• You must be a team player and possess a can-do attitude and be solution orientated.
  

What we need
from you

An up-to-date
CV (no more than 5 pages) and a brief cover letter (2 page maximum) outlining
how your skills and experience are aligned to the role.

Salary Grade 11/12, with the base salary for this role starting
at $149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact gabriella Schulzer via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: Thursday 20th November 2025 [9.59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

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Information on adjustments available for the recruitment process