Sales Team Facilitator VIC

1 week ago

Melbourne, Victoria, Australia Abco Products Full time $60,000 - $80,000 per year

Join a Leading Australian-Owned Company Making a Real Impact

At Abco, we're more than just a supplier — we're a trusted partner to Australia's top Business Service Contractors, Facility Management companies, and industrial clients. With over 25 years of industry experience and a presence across Sydney, Melbourne, Perth, Brisbane, and Adelaide, we pride ourselves on delivering exceptional service, innovative solutions, and fostering a workplace culture that's second to none.

We are currently seeking a Sales Team Facilitator to join our team at our Truganina, VIC office.

Why Work With Us?

At Abco, we live by our values:


• We not I – Be a team player


• Fast Fix – Fix it right the first time


• Own It – See every task through to completion


• Always Hungry – Strive for growth and improvement

We hire values over skillset – so if you bring the right attitude, we'll help you grow the rest.

About the Role

As a Sales Team Facilitator, you'll play a vital role in ensuring smooth communication, efficient sales processes, and outstanding service delivery. Working closely with Key Account Managers, you'll help manage and grow key client relationships, enabling the team to focus on strategic planning and driving revenue.

Key Responsibilities

Account Management

  • Collaborate with KAMs to understand customer needs and develop tailored solutions.

  • Support initiatives that enhance customer satisfaction and retention.

Communication Hub

  • Act as the primary internal point of contact for key accounts.

  • Coordinate and communicate between customers and internal teams.

Proposals & Quoting

  • Generate accurate quotes and proposals from KAM-supplied data.

  • Ensure timely delivery in line with service level agreements (SLAs).

Enquiry Management

  • Process and triage incoming enquiries within SLA timeframes.

  • Ensure requests are directed and resolved efficiently.

Team Administration & CRM Support

  • Manage calendars, appointments, and meeting logistics.

  • Maintain up-to-date and accurate CRM data.

  • Provide backup support to the Customer Success Team.

Reporting & Sales Support

  • Distribute daily sales reports to internal stakeholders.

  • Ensure alignment with Abco's policies and the Sales Process.

What We're Looking For

  • Experience in sales support, customer service, or admin roles
  • Proficiency with Microsoft Office (Excel, Outlook, Word)
  • Excellent written and verbal communication.
  • Strong collaboration and coordination skills.
  • High attention to detail and time management.
  • Ability to build rapport and engage with customers professionally.
  • Organisational skills to juggle multiple priorities and meet deadlines.

Bonus points if you have

  • CRM experience (e.g., Salesforce, HubSpot)
  • Industry knowledge in wholesale trade or cleaning/hygiene sector

Ready to Apply?

If you're a motivated, detail-oriented professional looking to grow your career in sales support and customer success, we'd love to hear from you

Apply now with your resume and a short cover letter outlining why you're the perfect fit for Abco.

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