Sales RepresentativeNew Ingleburn, Australia Employee Sales

PERGOLUX is the world's leading pergola brand, rapidly expanding in Australia with a young, ambitious, start-up-driven team that's redefining outdoor living – Scandinavian style.

As a Sales Representative, you are the driving force behind our growth - turning interest into action and leads into loyal customers. With a sharp instinct for opportunity and a hunger to close deals, you bring our premium pergolas to life for customers through compelling, consultative conversations. Working closely with the Country Manager and the wider team, you own the sales journey from first contact to conversion, making every interaction a confident step toward creating stunning outdoor spaces across Australia.

Tasks

Lead Management & Conversion

• Sales Pipeline Ownership: Proactively manage and prioritize a pipeline of leads to ensure timely follow-ups and maximize conversion rates.
• Lead Generation Support: Collaborate with marketing to identify and engage new potential customers through campaigns and initiatives.

Sales Execution

• Customer Consultation: Deliver tailored product recommendations based on customer needs and preferences, emphasizing the value and features of our premium pergolas and accessories.
• Objection Handling: Confidently address common concerns such as pricing, installation timelines, and competitor offerings with persuasive and informed responses.
• Upselling & Cross-Selling: Recognize and act on opportunities to recommend additional products or services, such as lighting, accessories or smart home integration.
• Sales Strategy Feedback: Provide marketing with insights into lead quality, customer profiles, and messaging gaps to refine targeting and content.
• Sales Performance Tracking: Maintain accurate lead and sales data in the CRM, and support the analysis of key metrics to continuously optimize conversion strategies.

Market Intelligence

• Competitor & Market Research: Stay up to date on industry trends, pricing structures, and competitor strategies to enhance customer conversations and refine sales tactics.
• Competitor Knowledge Sharing: Communicate competitor strengths and weaknesses to internal teams and customers, and raise awareness of emerging competitors.

Brand Representation

• Event & Exhibition Participation: Attend and prepare for trade fairs and events to showcase PERGOLUX products, engage directly with customers, and strengthen brand visibility.
• Sales Exhibitions Planning: Contribute to the planning and execution of exhibitions to drive direct sales and gather customer feedback.

Requirements

You have a strong background in consultative sales, ideally in premium consumer goods or home improvement, with a proven ability to convert high-quality leads into customers. Your communication skills are top-notch: clear, persuasive, and customer-focused. You're confident using CRM tools to manage your pipeline and rely on data to optimize performance. You understand how to spot upselling opportunities and can comfortably represent the brand at exhibitions or customer events. Experience collaborating cross-functionally and providing feedback to marketing is a plus.

Personal Traits

• Highly Motivated & Results-Driven: You're hungry to close, energized by goals, and thrive on measurable impact.
• Organized & Proactive: You manage your pipeline like a pro, always one step ahead in follow-ups and opportunity prioritization.
• Collaborative Spirit: You work well across teams (Marketing, Customer Service, Operations) and share insights generously to improve the customer journey.
• Adaptable & Curious: You embrace feedback, enjoy learning, and are excited to grow with a high-performance international team.

Benefits

Massive growth and career acceleration: PERGOLUX launched just 4 years ago with 4 people - today we're over 250 strong across the globe. Join as one of the first 10 team members in Australia and play a pivotal role in building our local presence.

• Clear path for growth: This role offers direct potential to grow into more senior sales positions in a fast-scaling market.
• Real ownership: You'll have the autonomy to design and improve systems, processes, and culture - we move fast, iterate daily, and value those who take initiative.
• Zero corporate fluff: We're builders and hustlers, not clock-watchers. If you want to fast-track your career, take on big responsibility early, and thrive in a high-performance environment - this is your place.
• Tight-knit team energy: Be part of a young, ambitious team that's winning together. Regular team events, lunches, and direct collaboration with founders and leadership are part of the journey.
• Visible impact: Your work directly affects customer happiness, brand reputation, and market growth - you won't just see the impact, you'll drive it.