CRM & Marketing Automation Manager

3 days ago

Sydney, New South Wales, Australia HIR TALENT Full time $90,000 - $120,000 per year

Position: CRM & Marketing Automation Manager / Lifecycle Marketing Manager

Location: Sydney Head Office - Full Time in Office

Drive engagement, conversion, and client experience excellence for a high-growth, design-led business.

About the Role

We are seeking an experienced CRM & Marketing Automation Manager to lead the design, automation, and optimisation of marketing workflows. This pivotal role is focused on HubSpot campaign management, CRM governance, pipeline reporting, and lifecycle optimisation – ensuring every client interaction is timely, relevant, and impactful.

You'll own the end-to-end automation strategy, from outbound campaigns and nurture workflows to compliance documentation, contract tracking, and post-conversion engagement. Collaborating closely with Sales, Marketing, and Operations teams, you'll be central to delivering a best-in-class client journey and measurable business outcomes.

Key Responsibilities

  • Build, manage, and optimise email, SMS, and nurture campaigns within HubSpot.
  • Design and implement automation triggers and workflows to maximise engagement and conversion.
  • Oversee CRM governance and data integrity, ensuring compliance and segmentation accuracy.
  • Deliver dashboards and reporting for leadership across funnel conversion, enquiry tracking, and pipeline health.
  • Collaborate cross-functionally with Sales, Marketing, and Operations to align lifecycle strategies.
  • Leverage GenAI tools to improve campaign optimisation and QA.
  • Continuously enhance processes, scalability, and client experience.

About You

  • 3+ years' hands-on HubSpot expertise – essential.
  • Proven success in CRM operations, lifecycle campaign management, and automation workflows.
  • Strong analytical mindset with experience creating dashboards and actionable insights.
  • Skilled in data hygiene, governance, and integrations (e.g. Zapier, aggregators).
  • Excellent communicator with the ability to train and support internal teams.
  • Adaptable, detail-oriented, and passionate about delivering exceptional client experiences.
  • Degree in Marketing, Business, or Digital field preferred.

Why Join?

This is an opportunity to step into a high-impact, strategic role where your work will directly influence engagement, conversion, and client satisfaction.

You'll join a dynamic, collaborative team environment, gain exposure to exciting projects, cutting-edge tools, and play a key role in shaping the CRM and marketing automation strategy of a fast-growing, future-focused organisation.

If this sounds like you, please get in touch with Belinda Mundy on or APPLY NOW.

  • Campaign Automation Manager

    3 days ago

    Sydney, New South Wales, Australia AMP Full time $104,000 - $130,878 per year

    Job Description Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for...

  • Campaign Automation Manager

    5 days ago

    Sydney, New South Wales, Australia AMP Career Site Full time $120,000 - $180,000 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we do...

  • Campaign Automation Manager

    3 days ago

    Sydney, New South Wales, Australia AMP Services Limited Full time $100,000 - $150,000 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years.If we do...

  • Senior Manager Marketing Technology

    3 days ago

    Sydney, New South Wales, Australia AMP Full time $120,000 - $180,000 per year

    Job Description Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for...

  • Growth Marketing Manager

    5 days ago

    Sydney, New South Wales, Australia AMP Services Limited Full time $90,000 - $120,000 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years.If we do...

  • Growth Marketing Manager

    5 days ago

    Sydney, New South Wales, Australia AMP Career Site Full time $104,000 - $130,878 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we do...

  • Product Marketing Manager

    4 days ago

    Sydney, New South Wales, Australia AMP Full time $80,000 - $120,000 per year

    Job Description Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for...

  • Senior Manager Marketing Technology

    5 days ago

    Sydney, New South Wales, Australia AMP Career Site Full time $104,000 - $130,878 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we do...

  • Senior Manager Marketing Technology

    5 days ago

    Sydney, New South Wales, Australia AMP Services Limited Full time $200,000 - $250,000 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years.If we do...

  • CRM Marketing Manager

    5 days ago

    Sydney, New South Wales, Australia Crystalbrook Collection Full time $104,000 - $130,878 per year

    We are seeking a CRM Marketing Manager to join our vibrant Surry Hills Head Office. This role will drive our email direct marketing and guest engagement initiatives to enable a deeper brand connection through data lead insights, audience segmentation and engaging lifecycle marketing.Reporting to the Director, Digital Marketing, ourCRM Marketing Managerwill...