Contract Support Officer

We currently have an opportunity for a Contract Support Officer to join our Health and Education team at the Royal Children's Hospital, You'll play an important role in operational excellence, supporting financial management and administering procurement activities, and vendors deliver what's promised. Working with the Contract Manager, you'll help ensure everything supports the hospital's essential services in a high-impact facilities management contract.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Support the Contract Manager, Finance Manager, and operational leaders by assisting with budget preparation, monitoring, and forecasting.
• Prepare monthly, quarterly, and annual financial reports, including variance analysis and commentary, to ensure reliable financial insights for decision-making.
• Maintain the accuracy and integrity of financial transactions across purchasing platforms (such as SAP, Coupa, CMMS), ensuring all transactions are coded correctly and reconciled promptly.
• Manage purchase orders, invoicing, expense claims, and vendor management processes, providing financial support to various stakeholders.
• Reconcile accounts and resolve anomalies, helping to track expenditure against budgets and highlight risks of overspend or underutilisation.
• Liaise with vendors and service providers' finance teams to resolve invoicing and procurement-related issues, ensuring records remain aligned and up to date.
• Coordinate with Procurement to update catalogues, extend or renew contracts, and ensure all documentation is current and audit-ready.
• Administer contract procurement activities, including monitoring vendor performance and maintaining registers in line with the Procurement Framework.

What You'll Bring

• Certificate IV or higher in Accounting, Finance, Business Administration, or Procurement (desirable), or equivalent experience in a finance or procurement administration role.
• Strong experience in finance, accounts, procurement, or contract administration, preferably within facilities management, engineering, or project environments.
• Proficiency in financial and procurement systems (SAP, Coupa, Microsoft Office Suite) and experience with vendor management and SLA administration.
• Confident communicator with vendors and service providers' finance teams, able to resolve invoicing and procurement-related issues efficiently and maintain alignment of records.
• Experience liaising with Procurement to update catalogues, extend/renew contracts, and coordinate updates within designated platforms.
• Demonstrated experience supporting financial management in a complex contract environment, including budget preparation, monitoring, and forecasting.
• Strong numerical and analytical skills, with the ability to conduct ad hoc analysis, project costing, and cost-benefit reviews to inform decision-making.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

• We're proud of our high-performance culture and commitment to diversity, offering:
• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• : healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.