Conference Support Officer

Join one of Victoria's leading not for profits and be a part of something big

Competitive Salary + Tax reducing salary package

Full time, ongoing role | Location: Box Hill (Hybrid Model)

Able to attend meetings on week nights and weekends as required

Drivers Licence required – able to drive at night

About St Vincent de Paul Society

For more than 170 years we have been providing practical and compassionate support to people across Victoria whose daily struggles can include putting food on the table, paying essential utilities and ensuring their children remain at school to obtain an education.

Our organisation provides many services and programs, including soup vans, education programs, home visitation programs and VincentCare Victoria (VCV), which assist some of Victoria's most vulnerable communities, such as people experiencing homelessness, the housing crisis and family violence, and the elderly.

About Members, Conferences & Councils?

The Society is made up of dedicated Members, who volunteer their time to undertake a range of community support activities at a local level which is known as a Conference. Together, Conference Members visit people in their homes, in hospitals, institutions or wherever else they may be found needing aid or comfort. Councils are formed to provide a link between the Conferences. Lead by the National Council, are the State Council and Regional or Territory Councils, who meet on a regular basis.

Little bit about the role

We have two exciting opportunities as a Conference Support Officer to support the Southern and Eastern Central Councils. The Conference Support Officer's role involves working with the Society's Central Council, Regional Councils & Conferences to provide ongoing support and communication relating to policies, procedures and advice.

The role has a strong focus on ensuring all relevant information is available and communicated to Members effectively which in turn allows Members to provide support to the lives of people seeking our assistance in clear and consistent manner. We are all about positive impact and this role is pivotal in creating a positive experience for members and those we serve.

Your responsibilities:

• Actively participate in meetings, support member compliance and induction, assist with training, recruitment and help build and develop Conferences
• Develop and deliver clear, documented processes for membership and conference operations, ensuring compliance and supporting election and induction processes
• Assist with annual planning, forecasting succession needs and preparing reports for Central Council and Regional President meetings
• Handle complaints and safety actions promptly, coordinate with Central Office and maintain regular meetings with the Central Council President

About you

Your excellent communication style and engaging interpersonal skills will enable you to quickly build strong relationships with our Members. This, teamed with your high level of professionalism and customer service will enable you to build trust quickly and positively influence the people around you.

Known for being detail orientated, you will enjoy the role's focus on quality and will actively seek opportunities to improve processes and procedures.

This is a unique and truly fabulous opportunity for someone who wants to contribute their skills to an organisation committed to helping others.

More Specifically You Will Have:

• Exceptional communication, interpersonal and stakeholder engagement skills
• Experience in community networking and development
• Demonstrated experience in the use of Microsoft Office products and data management
• Strong understanding of volunteer management
• Experience in public speaking and facilitating training
• Ability to work independently, with strong organisational and time management skills

Why work for us? We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• We make an incredible difference in the lives of over 300,000 people every year.
• We believe in families, so we like to provide a family-friendly environment in which to work.
• We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice.
• Hybrid working model.

Where good happens #Goodworks

If this opportunity sounds perfect to you and you meet our essential requirements, we can't wait to hear from you Please send us your updated CV and a cover letter that tells us a little more about you and your suitability for the role.

Applications close: 12th November 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received, rather than after the advertised closing date. SVDP reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure due consideration is given to your suitability.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

St Vincent de Paul Society Victoria is proactive in supporting child safety; we value diversity and aim to build an inclusive environment that champions, embraces and respects differences; we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientations, and gender identities and expressions.

No agencies please.