Commercial Consultant

The role

The purpose of this position is to source, engage, manage and then optimise the supply chain that provides service to the Home Claims & Assessing teams.

The primary function of the Commercial Consultant is to ensure that our providers deliver a competitive advantage to the business with strong capability and performance.

The function also works closely with the Home Claims & Assessing teams, Legal, Risk & Regulatory, and IT departments to ensure that the panel of providers meets all the business's financial, service, operational, and regulatory requirements.

The ideal candidate has extensive procurement and contract knowledge, strong analytical and negotiation skills, and experience within the general insurance or related sector.

Key Responsibilities

Sourcing, Selection, Market Research & Analysis

• Proactively undertake research and analysis of relevant markets to identify new opportunities/providers that may help deliver AGS a competitive advantage;
• Liaise with internal team members to identify high performing and innovative providers in relevant markets; and
• Explore and facilitate opportunities to establish 'test and learn' initiatives that may lead to new and improved business outcomes and capabilities.
• Perform procurement focussed activities, specifically relating to Sourcing and Selection of appropriate suppliers.

Contract Negotiation & Development

• Understand and apply a commercially best practice approach to undertaking and closing negotiations with new and existing providers.
• Work with Executives and relevant support team members (Legal, Regulatory and Operations) to ensure targeted providers deliver a fit for purpose solution that delivers on the business's objectives.

Panel Performance Management

• Work with the Commercial and Relationship Consultant teams to ensure providers are performing at acceptable levels;
• Identify performance and capability gaps (skills, workload capacity, geo-coverage) in the panel and work with stakeholders to develop appropriate solutions;
• Work with the Commercial and Relationship Consultant teams to address systemic or long-term performance issues and, if necessary, recommend and manage the exit of poor performers.
• Take all reasonable directions from leaders to comply with the organisation's workplace health & safety (WHS) protocols. WHS is everyone's responsibility.

Internal Contacts

• Home Claims & Assessing, Commercial, Legal, Risk and Regulatory, IT, Operations and Project Delivery.

What experience you'll bring

• Minimum of 2 years' experience in a Commercial role (desired).
• Strong procurement and contract development experience.
• Sound understanding of the general insurance sector.
• Sound understanding of Vendor & Category Management strategies.
• Experience in preparing formal documentation, including contracts, business case and reports.
• Demonstrated ability to work autonomously, as well as the ability to meet tight deadlines in a complex and rapidly changing environment.
• Demonstrated ability to multitask and work on multiple activities in a fast-paced/ dynamic environment.
• Certificate IV in Procurement and Contracting (Highly regarded, not essential).

The benefits of working at A&G

• Location – North Lakes: This role is based at our North Lakes office. Save the long commute to Brisbane and work for a growing company close to home and within walking distance to some of the north side's best retail outlets, restaurants and other amenities. This is an on-site role.
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.