Technical Writer

About Us

HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.

HumanAbility's objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.

HumanAbility will achieve its objectives through:

• Implementation of the Jobs & Skills Councils – Strengthening Australia's National Vocational Education and Training System program, or its replacement program, and similar programs supported by governments and/or industry;
• Workforce planning activities that develop strategies to address workforce challenges, using high-quality data and evidence on current and emerging skills needs (in collaboration with Jobs and Skills Australia) associated with a range of educational pathways, including vocational education and training (VET) and higher education;
• Formal and informal training product development, including resources aligned with standards set by Skills Ministers to improve the quality, speed-to-market and responsiveness of nationally recognised training products;
• Contributions to the implementation, promotion and monitoring of VET; and
• Industry stewardship to advance education by acting as a source of intelligence on issues affecting relevant industries and national training system opportunities.

We have an opportunity for a Technical Writer with experience in the Community Services sector to join us on a full-time basis in an contracted capacity subject to funding (currently funded until mid The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.

About the Position

Key responsibilities for this position include the active development and quality assurance of HumanAbility workforce planning and vocational education and training products including functional analysis reports, training package components, training and assessment materials and other products designed to support implementation by RTOs and improve the quality of delivery. This will require workshop facilitation and working with stakeholders. Product Development will require drafting products end to end. The role requires excellent written and verbal communication skills and strong interpersonal relationships with a wide range of stakeholders.

This role has a dual reporting line into the Director Training Product Development and the Training Products and Project Manager and will be required to both lead and work in small teams and be engaged in multiple projects at any given time.

Key Accountabilities

This role will:

• Develop vocational education and training products in consultation with sector stakeholders – including development of new training products and review and updating of existing products.
• Facilitate workshops with key stakeholders (both online and in-person) to undertake a functional analysis and develop and review a range of training products including qualifications, skill sets and units of competency, along with implementation resources such as training and assessment materials.
• Build consensus through negotiation with different stakeholders, in the development of content.
• Quality assure training products and materials that are being developed
• Brief and present to a variety of audiences on draft products and implementation of new products.
• Follow a consultation and governance process to finalise approvals of products developed; this will include the drafting of associated papers and reports.
• Work in several smaller project teams to aid the development of workforce plans and training products.
• Observe and follow work health, safety and wellbeing policies and guidelines.

Qualifications and Experience

• Industry knowledge – a demonstrated understanding of industries within HumanAbility's scope, and workforce development issues in these industries or a demonstrated ability to build this knowledge quickly.
• Specialist knowledge/technical skills: 1. Demonstrated experience in development of nationally accredited training products. 2. Knowledge of national VET policy and the Training Package Organising.
• Framework including Standards for Training Packages, Training Package Products Policy and Training Package Products Development and Endorsement Process Policy.
• Excellent problem-solving and negotiation skills to develop and maintain positive relationships with internal and external stakeholders.
• Demonstrated ability to work in a project-based delivery environment and deliver a complex work program.
• Demonstrated excellent written and verbal communications skills.
• High level IT skills in a range of software associated with document content management, stakeholder relationship management systems, project management tools and Microsoft Office.
• A Certificate IV in Training Assessment and/or a relevant Higher Education qualification.

Type of Employment

All appointees must be willing to obtain a police check and Working with Children Check and there may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.

We work according to a hybrid working environment.

Interested?

We encourage you to apply, even if you don't meet every single criterion. We value diverse experiences and perspectives, and your unique skills could be a great fit for our team.

Click on Apply button to submit your cover letter and cv. Applications will be reviewed as they are received, we encourage you to apply without delay. If you have any questions about this role, please contact our P&C team confidentially on