Senior Coordinator, Staff and Volunteers

Applications close: 5pm Monday 21 July 2025

The Role: This position requires someone who is a natural mentor and connector, someone who loves what Inner West Neighbour Aid stands for and who loves their job, because it "doesn't feel like a job". The Senior Coordinator, Staff and Volunteers, is responsible for the leadership, coordination, and development of our people – both staff and volunteers. This role plays a key part in fostering a positive and inclusive organisational culture, ensuring we attract, retain, support, and develop a skilled and motivated workforce aligned with the purpose, vision and values of Inner West Neighbour Aid.

Our Organisation: In our community, we demonstrate that ageing is a time of possibility, not limitation. Self-discovery, achievement and connection continues throughout life, no matter the age. Inner West Neighbour Aid is a not for profit community organisation, established for over 30 years that provides social outings, workshops, exercise classes, intergenerational connections, centre based groups and programs around the home for seniors living in the inner west. We also support seniors who want to stay living in their homes safely and independently with garden and lawn maintenance and assistance with pets. Neighbour Aid also maintains the 5 Senses Garden in Rhodes Park, Concord West in partnership with the City of Canada Bay Council. The 5 Senses Garden is an inclusive green space that promotes involvement in nature, veggie pods, culture and play. The organisation is primarily funded under the Commonwealth Home Support Program and other grants.

This position offers:

• Level 5 Pay Point 1 under the NSW Social, Community, Home Care and Disability Services Award 2010 (SCHADS).
• Permanent part time, 3 days per week (22.5 hours) with potential to increase to 4 days per week (30 hours). Specific working days to be agreed, ordinary working hours between 8am and 5pm.
• Salary sacrifice options and Employee Assistance Program.
• Birthday leave and up to 2 extra Xmas/New Year leave days per annum.
• Work from home option, dependent on program and staffing needs.
• Small organisation vibe with a big heart and respected reputation in the community.

Essential Selection Criteria:

· Demonstrated experience and/or qualifications in a relevant discipline pertaining to the aged and community care sector, including but not limited to aged care, community services, community development, volunteer management, or related field.

· Demonstrated experience and/or qualifications in human resources, including working knowledge of relevant legislation such as Equal Employment Opportunity and Workplace Health and Safety.

· Working knowledge of the Community Home Support Program and the target group, including the current aged care reforms.

· Minimum 3 – 5 years' experience in a team leader or leadership role managing staff and/or volunteers in a community or not for profit setting.

· Demonstrated skills in recruitment, supervision, team development, and workforce planning.

· Experience developing and implementing systems and procedures for staff and volunteer management.

· Strong interpersonal and communication skills with the ability to foster a team culture aligned with the values of Inner West Neighbour Aid.

· Strong problem solving skills, flexibility, resilience and ability to work under pressure and adapt to changing priorities.

· Proficient in MS Office and relevant workforce/volunteer management systems.

· Proven ability to work inclusively with diverse populations, underpinned by a strong commitment to cultural competency, equity, inclusion, and community development principles.

· Experience driving 8 to 12 seater vans.

Other Requirements

· Current NSW Driver's Licence.

· Full COVID-19 vaccination status or willingness to obtain a booster (as best practice and/or per public health requirements).

· National Police Check to be submitted by Inner West Neighbour Aid, or willingness to obtain.

· Senior First Aid Certificate, or willingness to obtain.

· Unrestricted working rights in Australia.

· Working with Children Check, or willingness to obtain.

How to Apply: Email with

(1) a cover letter that addresses the above Essential Selection Criteria and (2) a resume.

To have a chat about the role and/or to obtain a Position Description contact Allison Yee-Brogan, General Manager via [email protected] or

Job Type: Part-time

Pay: $45.00 – $50.00 per hour

Expected hours: 22.5 per week

Licence/Certification:

• NSW Drivers Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Application Deadline: 21/07/2025