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Wine Operations Manager
2 weeks ago
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
The Wine Operations Manager is responsible for the management of Crown Perth's new Wine Bar which will be opening in December 2025. This role is responsible for implementing operational plans for the outlet, motivating, and developing the team and building effective relationships utilising a service-focused, energised, and an authentic leadership style.
You will also be responsible for the contract management and supply of all wine and champagne across Crown Perth. This includes the writing and preparation of wine lists, maximising promotional opportunities through supplier relationships and the coordination of wine and champagne based events.
Key Responsibilities:
- Develop relationships with local wieners and suppliers - all in consultation with Director of Wine and GM Restaurants.
- Implementing the business plan in the outlet.
- Monitor and improve consistency of quality product and services to enhance overall customer experience and champion the service values through the business.
- Work with F&B Marketing and senior managers to define the offers, price points and enhance the wine offer branding.
- Price and design wine list in accordance to budgeted cost of sale targets.
- Mentors and coaches bar team to improve operational and service capabilities
- Develops and delivers initiatives to maximise outlet performance
About you
You'll bring the following:
- WSET level 3 knowledge expected
- Experienced and accomplished sommelier
- Proven experience in Writing and creating wine lists
- Demonstrated operational Food & Beverage management experience
- Experience with 'fine wine' for both service and conversation/interaction with guests.
- Demonstrated business/ commercial acumen in delivering business results
Additional Information
Opening hours of the venue will be Wednesday - Sunday (Evenings)
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
