Channel Development Manager

Help Small Business & Local Post Offices Thrive  as a Channel Development Manager

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people.

We're moving forward and as we develop on our Post30 journey we are looking forward to helping develop our team members and circa local business partners as well.

In this role, as a Channel Development Manager, you will be an integral enabler of the success of our local business partners. You will be able to inspire and empower them to grow, build sustainable businesses for themselves and for Australia Post into the future.

About the opportunity

Based in either Brisbane or Sydney
, This is a very collaborative role within our structure at Australia Post because you are directly involved in the success of our local business partners.

Your positive actions, coaching and development of them can help them achieve long term business sustainability, profit, and help them continue to serve their communities.

The innovation and the speed of sales makes for an exciting and fulfilling role, where you are empowered to be autonomous and deliver for our local business partners.

This channel is growing at a rapid pace, with roughly 20% growth year on year, this an enviable growth area within the business that you can join and achieve.

What you'll deliver with us

Within this position you'll have three overarching objectives:

• To direct, lead, educate and mentor Licensed Post Offices and Corporate Outlets to provide effective account management services to their business customers.
• Help validate local business partner identified opportunities and help support or manage these opportunities through to "closed" in the sales funnel.
• Ensuring direct engagement with the top 10 customers within the Channel Development Managers' portfolio. To strategically consult on Australia Post's full suite of solutions for growth businesses.

You will also:

• Act as a coach at channel & micro sales events & present at these events.
• Implement a program to support sales strategies of our products.
• Conduct essential product training.
• Conduct joint business reviews with our top 10 customers.
• Working with field engagement leads who will manage the markets, coaching and influencing the leaders.
• Using new AI technology to improve processes, and to help create new solutions.

You'll also need

• The ability to coach and influence the local business partners.
• Able to break down complex scenarios and be able to communicate complex topics simply.
• An ability to work with ambiguity and be autonomous to lead your local business partners.

How we'll deliver for you

• A realistic opportunity to achieve, where you are set up for success
• A huge growth area for Australia Post and the wider eCommerce industry
• An interactive role, catch up with local business partners face to face across the assigned portfolio

To apply

Please apply for immediate consideration, if you need more information or the full PD please contact David Andrews in the recruitment team at or call on

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on