Service Leader

Service Leader | Out of Home Care | Bundaberg

• Employment Term: Permanent, Full-Time Opportunity 

• Location: Bundaberg

• Remuneration: $55.72 per hour + Super + NFP Salary Packaging + Penalties & Allowances

Make a meaningful difference with UnitingCare 

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As a Service Leader, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let's make a meaningful difference, together

Your part in our UnitingCare team

•  Managing a team of Residential Care Practitioners and Youth Workers, coordinating the day-to-day operations of our residential care service for young people living in out of home care

• Provide mentoring, coaching and supervision to teams in alignment with the CARE model for practice

• Ensure our service is working in accordance with the CARE model, making a meaningful difference in the lives of children, young people and families by taking a therapeutic centred approach

What makes a difference for us? 

• A tertiary qualification in a relevant field (e.g. Social Work, Psychology or Social Science).

• Demonstrated experience leading a team that works with children and youth within a therapeutic care environment who have suffered abuse or neglect and are on statutory child protection or juvenile justice orders.

• Be able to build strong relationships with young people yourself, as well as hold the following:

• Experience incorporating the six CARE Principals when supporting Children and Young People, or reflection on how you would incorporate these into your team's practice

• A Current Blue Card (Working with Children)

• A QLD Driver's Licence

• First Aid and CPR Qualifications

• Willing to undergo a personal history check under the provision of the child protection Act 1999 in relation to licensing Care Services

• Willingness to be part of a regular OnCall Roster

• Our service operates 24/7 and will require you to be flexible to the requirements of the service within these hours.

Please note, that as part of UnitingCare's commitment to professional development and provision of trauma informed care, successful candidates will be paid to attend training in person for TCI, CARE and Three Pillars of transforming care.

What makes a difference for you?

• Flexible work arrangements to support work-life balance 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained  

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We'd love you to be part of our UnitingCare family  

Joining our FaDS, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.  

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.    

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.