Senior Manager Compliance and Operational Risk – Institutional Banking and Markets Operations

See yourself in our team:

The Chief Operating Office (COO) Risk team is responsible for providing specialist Operational Risk and Compliance (OR&C) advice, assurance and acceptance/approval of decisions made across the COO. This role will focus specifically on the Operations functions supporting Institutional Banking and Markets (IB&M) business.

Do work that matters:

Support CBA's journey to NPS +30 and delivering better customer outcomes through leading risk management – specifically effective, practical insights, ORMF and CMF support, efficient governance and timely, fact-based reporting, and enabling the effective operation of the COO Operational Risk & Compliance team to drive great business, risk and customer outcomes.

Key responsibilities for this role includes:

Technical:

• Working as part of a team of professional SMEs to provide independent, pragmatic and value adding Compliance and Op risk advice, risk in change assessments, assurance and approval/acceptance for the risk associated with the support provided by the Operations function to the IB&M business.
• Monitoring and reporting of 3LoA activities to the Executive Manager, including BAU management of the Risk Management Approach, Compliance Management Framework and the Operational Risk Management Framework in support of CPS 220.
• Providing input to the Executive Manager into regulatory submissions, attestations, incident notification, regulatory consultations, regulatory change implementation and other matters as required under CBA's internal frameworks, policies and governance.
• Act as the lead Compliance SME for stakeholder engagements and provide constructive challenge across all levels.
• Contributing to the oversight and monitoring of key operational controls, issues and incidents, risk in change and licensing and obligations, risk acceptance.
• Supporting the appropriate identification, escalation and reporting of all related compliance and operational risk matters to the relevant stakeholders, including the relevant NFRCs, your EM/GM and to the Technology and Operations CRO.
• Lead Line 2 assurance activities and deep- dives.
• Operating in an agile way, provide timely and effective insight on change management risk impacts and drive mitigating action.

Leadership:

• Work as part of a cross-skilled and curious team that can support a range of areas both analytically and commercially, speaking up and contributing to appropriate Line 2 oversight and challenge.
• Provide ideas for Line 2 risk management and assurance activities, analytics, and reporting. Contribute to a culture of learning and collaboration.
• Role model behaviours that are consistent with CBA values expectations and leadership principles. Provide a safe workplace for all team members, customers and visitors.
• Develop and maintain partnerships with stakeholders to become a trusted advisor through using commercial acumen, practical recommendations and assisting the business to understand where prioritised focus on key risks and compliance matters is required.

We're interested in hearing from people who have:

• Strong compliance experience supporting Institutional Lending, Global Markets and Trade Finance "Operations" functions or Business Lines. Additional operational risk experience in these areas is considered favourable.
• High quality written and verbal communication skills, report writing, evidence gathering and data capabilities.
• Stakeholder and influencing skills with the ability to engage pragmatically as a trusted but independent partner.
• A curious and humble mindset, understanding of external trends and changes, interest in learning, to build risk management best practice.
• The ability to work independently on initiatives, and be a team player when collaborating and support is needed.

Your Career:

If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

If this sounds like the role for you then we would love to hear from you. Apply today

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 27/08/2025