post office customer service officer

1 week ago

Elanora, Queensland, Australia Elanora LPO Full time $45,000 - $65,000 per year

Elanora Post Office is seeking a Postal Services Officer to join a growing friendly team offering the full range of Australia Post products and services.

This is a great opportunity for applicants who have previous Australia Post, extensive sales, banking or retail experience.  You will need the ability to work well under pressure as we are a fast paced post office. Extensive supportive training provided.

Full time position 5 days per week available. Some Saturday work required. Office hours are 8.30am to 5.00 pm Monday to Friday and 9.00am to 12 noon Saturday.

Hourly rate is dependant on experience.

About you

You're friendly, enthusiastic and reliable and enjoy working in a team environment. You'll also need to

  • Have experience in customer service and/or cash handling
  • Be fit to lift up to 16kgs of mail regularly and stand for your shift
  • Be customer focused

Responsibilities include but are not limited to:-

  • Conduct and process a range of identity service transactions including Australian Passport Interviews
  • Manage high value transactions accurately - which includes handling and processing cash, cheques, credit cards and EFTPOS
  • Build rewarding relationships with customers by understanding their needs
  • Promote products and services through up selling and cross selling, merchandising and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Assisting with administrative and store duties

If this sounds like you, click 'apply' and submit your resume and cover letter.

We look forward to hearing from you.

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