Training Quality

Training Quality and Regulation Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing/Permanent
• Location: Parramatta
• Salary: Clerk 7/8 - $113,574 – $125,720 + Super + accrued leaves.

About the role

The role implements Training Services' Quality Assurance Strategy in accordance with the NSW Quality Framework to ensure the provision of quality vocational education and training by contracted Registered Training Organisations.

• Undertaking desk audits, site visits, interviews and reviews to ensure compliance of training organisations funded under Smart and Skilled.
• Writing evidence-based reports and recommendations to provide compliance feedback and support risk mitigation and contract management decisions.
• Meeting with funded training organisations regarding compliance findings to support remedial actions.

For further information please click here to view the role description

About you -

• Must have demonstrated experience in audits or regulatory compliance monitoring
• Must have advanced knowledge of Vocational Education and Training (VET)
• Must have excellent communication skills, both written and verbal
• Must have the ability to manage competing priorities within agreed timeframes and to required standards
• Knowledge of Smart and Skilled is advantageous
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Diploma of Quality Auditing or demonstrated equivalent experience in audits; or
• Certificate IV in Government Investigations, preferably with the Compliance specialisation, or demonstrated equivalent experience in regulatory compliance
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who are not currently employed by the Department must provide a current Working with Children Check (WWCC) clearance number. There is no requirement to renew the WWCC once it expires after five years. Employer obligations under the WWCC will apply only for the duration of its validity, up to five years.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Friday September 19th, 2025, at 11:59pm.

For role enquiries please contact Wojciech Bagadzinski -

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.