Quality Technician

2 weeks ago

Sydney, New South Wales, Australia Simply Goldstar Australia Pty Ltd Full time $60,000 - $80,000 per year

Job Title: Quality Technician

Location:  Hillsdale, Sydney

Overview of Role: The Quality Technician is responsible for ensuring that products meet established quality standards and specifications. This role involves inspecting materials and finished goods, monitoring multiple areas of the production line, and supporting continuous improvement initiatives using PDCA methodology. Supports the handling of customer complaints and plays a vital part in validating the integrity of the products before delivery to customers

What we give you:

  • Competitive rates of pay
  • Full and continuous access to training, learning and development programs
  • Opportunity to join a growing company owned by a large Multinational business
  • Onsite parking and kitchen facilities

What you will do:

· Conducts inspections of incoming raw materials, in-process goods, and finished products.

· Audit manufacturing processes and machines to ensure they follow established parameters.

· Perform specialized quality tests to ensure product durability and function.

· Inspect completed and in-progress work orders.

· Record inspection results in the quality system.

· Notify supervisors of any issues that could impact business quality or compliance.

· Submit QC reports and samples requested by clients and/or sales.

· Identify technical solutions to quality-related issues through PDCA with Production team members.

· Review test reports and implement corrective actions as needed.

· Assist in managing consumer complaints and provide support for resolution.

· Train production staff on quality standards and best practices.

· Promote a culture of continuous improvement and quality awareness across the organization

What we need from you:

· High School Diploma or equivalent; technical certification or associate degree in quality, manufacturing, or related field preferred.

· Minimum of 1 years in a quality role.

· Familiarity with quality tools and techniques (control charts, 5 Whys, Pareto analysis).

· Basic understanding of ISO 9001 or other quality management systems is a plus.

· Ability to carry out cross-functional inspections.

· Strong analytical skills and attention to detail.

· Effective communicator and decision-making abilities

· Team player with a proactive attitude.

· Computer proficiency.

About us

At globalcatalogue, we're proud of our heritage as a 100% family-founded Australian company. Today, we're equally proud to be part of Goldstar, a global leader in promotional products across North America, Europe, and Oceania. Together, we bring the best of both worlds: local knowledge and global reach, offering innovative products, creative branding solutions, and exceptional service.

Founded in 1981 and headquartered in Sydney, we've built a strong reputation based on trusted relationships and consistent results. With over four decades of experience and a highly skilled team, we now deliver advanced global ordering capabilities through Goldstar's expanding network.

Our growth means Australian distributors can now access a broader range of writing instruments, stationery, drinkware, bags, and more, supported by faster service and streamlined fulfilment. With enhanced resources and quick turnaround times in Sydney, Brisbane, and Melbourne, we're well equipped to meet increasing demand while delivering a seamless ordering experience.

As we look to the future, we remain focused on innovation and committed to offering products and services that evolve with the needs of our customers.

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