Senior Renewal Specialist

20 hours ago

Sydney, New South Wales, Australia Riskonnect, Inc. Full time $120,000 - $180,000 per year

The Company

Riskonnect, Inc. is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world renowned industry analysts Gartner and Forrester. We employ more than 1,100 risk professionals in the Americas, EMEA and Asia Pacific and serve over 2,400 customers across 6 continents. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work.

_________________________________________________________________________________

The Opportunity

The Senior Renewal Specialist is responsible for leading high-complexity and strategic renewals across Riskonnect's global customer base. This role involves negotiating with procurement teams, structuring multi-year and multi-product renewals, and ensuring predictable retention outcomes. The Senior Renewal Specialist partners closely with CSMs, Sales, Legal, and Finance, while also mentoring junior team members and contributing to process improvements.

_____________________________________________________________________________

Primary Responsibilities

  • Lead end-to-end management of complex renewals, including negotiations with procurement and legal teams.
  • Develop renewal strategies tailored to customer needs and aligned with Riskonnect's revenue goals.
  • Provide accurate forecasting and maintain renewal pipeline discipline.
  • Partner with Sales and CSMs to identify and progress upsell and expansion opportunities.
  • Mentor Renewal Specialists and contribute to training/onboarding of new team members.
  • Contribute to continuous improvement of renewal processes, tools, and reporting.
  • Collaborate cross-functionally to resolve renewal-related escalations.

_____________________________________________________________________________

Your current skillset will include:

  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong influencing skills with both customers and internal stakeholders.
  • Analytical and detail-oriented with a focus on accuracy.
  • Customer-centric mindset with ability to articulate value.

Your experience will include:

  • 5–7 years of SaaS renewals, account management, or sales operations experience.
  • Proven track record negotiating complex contracts.
  • Strong financial and commercial acumen.
  • Advanced proficiency with Salesforce CRM and Excel/Google Sheets.
  • Excellent verbal and written communication skills.

_________________________________________________________________________________

  • Senior Renewals Specialist

    5 days ago

    Sydney, New South Wales, Australia Klaviyo Full time $112,000 - $168,000 per year

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the...

  • Senior Renewals Specialist

    4 days ago

    Sydney, New South Wales, Australia Klaviyo Full time $112,000 - $168,000

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the...

  • Renewals Specialist

    2 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time $90,000 - $120,000 per year

    At SafetyCulture, we unlock the potential of the working world. As the operational heartbeat of working teams, our mobile-first operations platform supports customers to perform checks, train staff, report issues, automate tasks and communicate fluidly.Our mission – and your opportunity — is to help solve the challenges faced in an increasingly...

  • Renewals Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Westcon - Comstor Full time $90,000 - $120,000 per year

    Westcon-Comstor are looking for an enthusiastic and highly personable Renewals Specialist to join our tight knit renewals team.In this role, you will be responsible for managing quote requests for service and support renewals for our vendors, as well as opportunity management, customer negotiation and sales closure against a renewals target as well as...

  • Senior Renewals Manager

    4 weeks ago

    Sydney, New South Wales, Australia Ideagen Full time

    Join or sign in to find your next jobJoin to apply for the Senior Renewals Manager role at IdeagenJoin to apply for the Senior Renewals Manager role at IdeagenBenefits – Benefits And RewardsSalary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach outWe're looking for a driven and experienced...

  • Commercial Renewal Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Moody's Corporation Full time $80,000 - $120,000 per year

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity...

  • Commercial Renewal Specialist

    2 weeks ago

    Sydney, New South Wales, Australia myGwork - LGBTQ+ Business Community Full time $90,000 - $120,000 per year

    This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels...

  • Senior Renewals Manager

    4 weeks ago

    Sydney, New South Wales, Australia Damstra Technology Full time

    Overview Senior Renewals Manager – Sydney, Australia (Hybrid, Full-time). Location - Sydney, Australia; Function - Renewals; Department - Customer. Benefits – Benefits and Rewards. Salary – this will be discussed at the next stage of the process. If you have questions, please reach out. We're looking for a driven and experienced Senior Renewals...

  • Senior Renewals Manager

    4 weeks ago

    Sydney, New South Wales, Australia Damstra Technology Full time

    OverviewSenior Renewals Manager – Sydney, Australia (Hybrid, Full-time). Location - Sydney, Australia; Function - Renewals; Department - Customer. Benefits – Benefits and Rewards. Salary – this will be discussed at the next stage of the process. If you have questions, please reach out.We're looking for a driven and experienced Senior Renewals Manager...

  • Senior Renewal Manager

    4 weeks ago

    Sydney, New South Wales, Australia Meltwater Full time

    OverviewSenior Renewal Manager role at Meltwater. We are actively seeking skilled professionals to join our team and contribute to improving client retention rates.What You'll DoLead initiatives to ensure on-time renewal revenue, collaborating closely with extended account teams.Proactively engage with clients well ahead of renewal to forecast and plan...