Implementation Specialist

Our business is growing around the world, the supply chain is in the news, and we are helping our customers with their challenges with implementations on-site and remote, as well as a positive ROI in less than a year.

At Slimstock we dedicate all our time and know-how to making sure our customers can rely on the best tools and knowledge to outperform their competition.

Using our award-winning Supply Chain software solution, Slim4, we help customers to better manage their demand, forecasting, and inventory management processes. We are passionate about delivering a return on investment for our customers and are looking for an individual who enjoys puzzles to assist our customers.

The role within Slimstock Australia

We are looking for a supply chain/distribution expert to work as a consultant within our growing and dynamic team.

The ideal candidate will have a knowledge of demand planning and procurement processes within the supply chain/distribution sector and therefore will have experienced the challenges first-hand.

The main responsibility is to lead the new customer implementation process and deliver ongoing consulting / yearly reviews to existing and new customers to optimise their business processes.

Each project is normally 3 – 6 months. You will be part of an Australian team of consultants. Each client implementation team has 2-4 projects going on at any one time.

Work will be mixed with as much as 20% of your time spent on-site with clients as well you will be at our local office in Melbourne, 2 days or more a week when not traveling.

What else do you need

Permanent residency in Australia

Capability to learn new software and processes, with the ability to communicate what you have learned to others both from a functional and operational perspective.

You have problem-solving and analysis skills, relying on your organisational and people management skills, and have project management experience.

You have an eye for detail and documentation.

You have strong, open, and direct communication skills.

Knowledge of Microsoft SQL, Advanced Excel, or Power BI are desirable.

Our offer

We will provide you the training on Slim4 as well as our implementation methodology.

We offer a challenging team environment with room for personal input to shape the project and the job and grow personally in your profession with a growing software company

Each project is unique with its own challenges, yet with over 97% customer satisfaction and reference-ability, we make each engagement a success, with positive ROI.

We offer competitive compensation according to your experience,

Job Description

Advise customers on supply chain processes, project management, implementation, and configuration of the Slim4 software solution. Key user training of operational and tactical employees.

Supply Chain / Implementation Consultant Role Includes:

• Grow into leading Slim4 implementations including managing the project plan and customer team.
• Leverage our project management tools for weekly project updates and status reports. This includes issue and change management tracking.
• Clear communication of implementation status, issues, risks, and effort.
• Understand customers' requirements and apply Slim4 best practices.
• Establish and oversee the customer's initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout.
• Provide customers with knowledge on performing advanced analysis of supply chain scenarios.
• Troubleshooting customer issues during implementation.
• Function as the voice of the customer and provide internal feedback on how Slim4 can serve our customers better.
• Support the pre-sales and sales team as requested.

Required Skills/Abilities

• Excellent verbal and written communication skills in English
• Proficient in Microsoft Office Suite or related software.
• Organisational skills with attention to detail.
• Proficiency in Microsoft SQL/Scripts/Procedures & Power BI is a plus but not required.
• Ability to manage time and prioritise tasks.
• Cultivate and maintain client relationships, articulating the value of Slimstock's software solutions.
• A willingness to travel domestically for customer project kick-offs and end-user training (up to 20%), passport requested for international projects/training
  .
• Position is based in the Melbourne area
• Current Victorian Driver's License
• Have at least 5-8 years of experience in Supply Chain Management, particularly in the areas of planning and inventory optimisation
• You have experience with planning software.
• University level education in Supply Chain or logistics is preferred, but not essential

Slimstock is an equal-opportunity employer. Sponsorship is not available for this role.