Production Coordinator

Melbourne is a city on the rise, and its public transport system is key to shaping a connected and sustainable future. Through major initiatives like the Metro Tunnel and Level Crossing Removal projects, we're making travel safer, more efficient, and integrated.

About the role

Ready to take the next step in your career?  We're looking for a proactive and experienced Maintenance Supervisor to join our team at the Epping Depot. In this key leadership role, you'll coordinate maintenance activities to improve service reliability, asset availability, and operational efficiency. You'll lead a team, manage both preventive and reactive maintenance, and ensure all work meets safety and performance standards—while driving continuous improvement and supporting Metro Trains Melbourne's mission of delivering safe, reliable rail services.

What We Offer

• Permanent full-time position based at Epping Depot
• Free on-site parking
• Ability to work a day, afternoon, night, weekends & public holidays
• Supportive team environment with opportunities for career development and progression

Key Responsibilities

• Supervise maintenance staff, conduct performance reviews, and support development plans
• Manage behavioural and performance issues in line with company policies
• Ensure staff are trained, qualified, and competent to perform duties
• Coordinate train movements and respond to incidents including derailments, accidents, and other disruptions
• Lead a culture of teamwork and continuous improvement
• Maintain workforce planning, rosters, and leave records to meet operational needs
• Receive and allocate train defect repairs, ensuring timely resolution and return to service
• Train and support Team Leaders in Coordinator duties and SIMS processes
• Conduct competency assessments following training and certification

Qualifications & Experience

• Tertiary qualifications in Engineering, IT, or a related field
• Minimum 8 years' experience in a maintenance environment
• Strong planning, organisational, and stakeholder management skills
• Proven ability to manage staff performance and behaviour
• Extensive experience with asset management systems, including works management, inventory, and financials
• Ability to influence cross-functional teams to achieve business outcomes
• Excellent communication skills with the ability to explain complex issues to technical and non-technical audiences

Recruitment Process

• Initial phone interview
• Behavioural interview
• Pre-employment checks, including National Police Check and Medical Category 3 assessment
• Job offer

Why Work at Metro?

• Work for a multi-award-winning rail operator with strong career development support
• Inclusive, diverse, and supportive workplace culture
• Flexible work options, 14 weeks paid parental leave, and ability to purchase additional leave
• Free Myki Pass for eligible employees
• Access to corporate discounts across health, fitness, finance, and more

Interested?

If this role aligns with your experience and career goals, we'd love to hear from you. Help us connect people and places across a growing Melbourne.

Not sure you meet every requirement?
We encourage all candidates to apply. Metro is committed to building a diverse and inclusive workforce that reflects the communities we serve.

For more information, contact:
Narelle Blencowe – Talent Acquisition Partner

Metro's commitment to an inclusive workforce

At Metro, we move Melbourne and we're powered by our people. We're committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.