
Claims Home Large Loss Advisor
2 weeks ago
Join our dynamic Claims team in Building and Contents, managing a portfolio of large loss claims from our Sippy Downs office. Your role is central to Youi's reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure our Youi clients have a positive and memorable claims experience.
About The Role
- Onsite and full time, working Monday to Friday
- Managing your own portfolio of large loss claims
- Helping our customers in their time of need by processing their claims from start to finish
- Problem solving daily to reach outcomes that work for both our clients and Youi
- Being a direct point of contact for customers, service providers and assessors to ensure the smooth processing of each claim within your portfolio
About You
- Previously exposure to the property or building industry is beneficial
- Familiarity with case or portfolio management is a plus
- Experience in administration, with high attention to detail
- Skilled at multitasking and thrives in a busy environment
- Strong problem-solving skills and sound decision-making capabilities
- Great communication skills to effectively present and articulate information
Don't tick every box? Don't worry
We understand that many skills are transferable, and with every journey at Youi unique as you are, we encourage you to apply.
Perks And Benefits
- Great work/life balance with set start/finish times
- 22 days annual leave, plus volunteer leave, and yearly salary reviews
- Career progression opportunities – we believe in promoting from within
- Paid induction training and ongoing career development
- An awesome work culture that encourages creativity and celebrates diversity
- Ideally located surrounded by numerous eatery and retail options
- Free skin checks, flu jabs, and wealth mastery sessions
- Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
- Discounted insurance products
- Discounted gym memberships through Fitness Passport
- End of trip facilities
- Casual dress code
Ready?
If so, we want to hear from you In our work environment, no two days are the same. Be part of a company that thrives on challenges, celebrates successes, and values collaboration. If you are passionate about customer satisfaction and finding creative solutions in complex situations, apply today and be part of a supportive and engaging team.
-
Claims Care Home Large Loss Advisor
2 weeks ago
Sunshine Coast, Australia Youi Pty Ltd Full time $60,000 - $90,000 per yearJoin our dynamic team in Home claims, managing a portfolio of building and contents claims from our Sunshine Coast HQ. Your role will be central to Youi's reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers,...
-
Claims Home Advisor
1 week ago
Sunshine Coast, Australia Youi Pty Ltd Full timeJoin our dynamic team in Home claims, addressing building and contents claims from our Sunshine Coast HQ. Your role will be central to Youi’s reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise...
-
Loss Adjuster, Home
2 days ago
Gold Coast, Australia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Claims Recoveries Advisor
1 week ago
Sunshine Coast, Australia Youi Pty Ltd Full timeJump into a role focused on taking action, where you'll handle negotiations and pick up technical claims skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, becoming a Recoveries Advisor could be the you-shaped career you're looking for. **About the role** - Onsite and full time, Monday to...
-
Major Loss Claim Specialist
5 days ago
Sunshine Coast, Australia Youi Pty Ltd Full time**Purpose of the role** Manage complex claims end-to-end, using expertise to deliver strong outcomes for intermediated customers. 18 Month Fixed Term Contract. **Key priorities** - Manage 80-100 complex property and SME claims end-to-end. - Ensure timely resolutions and optimal financial outcomes. - Investigate and adjust large, complex claims. - Build...
-
Claims Settlements Advisor
2 weeks ago
Sunshine Coast, Queensland, Australia Youi Insurance Full time $60,000 - $80,000 per yearJoin our Third Party Care team as a Settlements Advisor where you'll negotiate costs, assess liability, and guide customers through claims.Our Settlements team utilise strong communication skills to effectively negotiate, with other insurance companies, the best outcome on behalf of Youi clients.About The RoleOnsite and full-time, Monday to Friday, 9-day...
-
Desktop Home Assessor
6 days ago
Sunshine Coast, Queensland, Australia Youi Insurance Full time $104,000 - $130,878 per yearJoin Youi as a Desktop Home Assessor and become part of a dynamic team dedicated to delivering exceptional Home claims experiences.We are looking for individuals who enjoy learning and are enthusiastic about mastering new technology. Your ability to quickly pick up new systems will be important in this role. Key to success in this role is building strong...
-
Claims Advisor
2 weeks ago
Sunshine Coast, Australia Youi Pty Ltd Full time**Why Youi** Youi is a global company built on a passion for excellence and a burning desire to be the insurer of choice! We are a pioneering company, changing the face of Insurance in Australia and we've only just begun. We have over 1600 staff globally and offices located in 3 countries. Our company values are easy to explain - we are dynamic, human,...
-
Major Loss Claim Specialist
2 weeks ago
Sunshine Coast, Australia Youi Insurance Full time $90,000 - $120,000 per yearPurpose of the roleManage complex claims end-to-end, using expertise to deliver strong outcomes for intermediated customers.18 Month Fixed Term Contract.Key prioritiesManage 80–100 complex property and SME claims end-to-end.Ensure timely resolutions and optimal financial outcomes.Investigate and adjust large, complex claims.Build strong relationships with...
-
Complex Claim Specialist
2 days ago
Sunshine Coast, Australia Open Full time**Role** Complex Claims Specialist **Department** Customer Operations **Location** Sunshine Coast or Melbourne - Hybrid **Schedule** Full-time **Open Insurance**: We’re on a mission to provide the best insurance experiences, at the best price, for the world. Come join us! **The team**: You will join our Technical Claims team, working with a carefully...