Account Manager

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

We drive sales of ClassPass inventory, but that's not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.

As an Account Manager, you help our studios succeed. You will work directly with business owners and managers in our emerging markets and networks to make sure these partners see incredible value in their relationship with ClassPass.

• Be an expert on all verticals and offerings in your ClassPass markets
• Build strong, long-term relationships with partners by helping them grow their business
• Engage with key partners during a monthly check-in via phone or in-person meetings (some you'll interact with everyday)
• Monitor and identify pockets of opportunity of supply health across your book of business with a heavy focus on inventory management
• Drive adoption of new ClassPass products among your partners
• Retain our partners by providing best-in-class support & relationship management
• Develop in-depth performance reports to share with studio partners

• Bachelor degree
• Must have 4+ years of experience in account management, business development, sales, or similar role
• Proven track record of successful sales experience
• A solution-selling mindset with a passion for post-sale client relationships, negotiations, and support
• A detail-oriented approach to executing tasks and an ability to manage multiple projects at once
• A team player and comfortable with an ever-changing startup environment

Sound like the role for you? We'd love to hear from you Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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