Support Worker

Community Services Support Worker

Full Time

Starting from $38.65 per hour + Super (& Salary Packaging)

Life at Coast Shelter

Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver person-centred services to people in crisis within our community experiencing homelessness or domestic and family violence.

At Coast Shelter, you'll be joining team members and volunteers whose vision is to help create a community where everyone has a safe place to call home and is empowered to thrive. Our people are innovative professionals who are driven to help make positive change, we are bold with ideas and operate with pace and passion.

The Role

For over 30 years, Coast Shelter's Community Centre and Restaurant has provided free meals, as well as personal, financial, legal and health support and care for the most vulnerable people in our community. The position is responsible for providing high quality and effective practical support for individuals within our community.

Key Responsibilities

• Welcoming and supporting clients who visit our Community Centre

• Ensuring a safe and comfortable environment is maintained during meal service

• Some manual handling is required, this includes:

• Lift, manoeuvre and store of food supplies

• Perform general cleaning duties

• Set up of rooms and activity spaces

• Work alongside volunteers, assisting in the kitchen as required

• Assist clients applying for No Interest Loans, Energy Accounts Payment Assistance etc

• Order food items and other supplies

• Assist in collection and entering of daily data and client notes

All about you

You have a background and passion for working in homelessness and domestic and family violence services. To be considered for the position you must be able to address the essential criteria below:

• Relevant tertiary qualifications in a related discipline, Certificate III level or higher and relevant industry experience

• Demonstrated understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on behaviour and development

• The proven ability to work under pressure whilst maintaining a calm and professional approach, with consideration to professional boundaries

• Demonstrated ability to work independently, at times with limited supervision and work effectively within a team to achieve high level results

• Excellent written and oral communication skills, including highly developed interpersonal skills with an ability to relate positively and confidently with a wide range of people, in a variety of settings.

Our Values

• Respect

• Innovation

• Connection

• Trust

Ways we Reward You

• Competitive Remuneration Package

• Salary Packaging

• Professional Development Opportunities

• Values Driven Organisation

• Employee Assistance Program offering free and confidential counselling and support

If you are successful in gaining employment with Coast Shelter you must hold a NSW driver licence, National Criminal Record Check and Working with Children Check.

Please apply by providing a Resume and Cover Letter.

Enquires: Nemeesha Monaghan, People & Culture Advisor

We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity.

At Coast Shelter we acknowledge Aboriginal and Torres Strait Islander peoples are the first people, traditional owners and custodians of the land. We pay our respects to Elders past, present and future. We are committed to inclusivity, celebrating diversity in all its forms and support LGBTQIA+, people living with a disability, neurodiverse and culturally diverse communities.