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Vendor Manager
3 weeks ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Get To Know Us:
SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
SS&C Global Investor Distribution Solutions (GIDS) and Retirement Solutions (RS) provide information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.
Why You Will Love It Here
- Flexibility: Hybrid Work Model
- Your Future: Income Protection Insurance & Salary Continuance
- Work/Life Balance: Flexible Time Off
- Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more
What You Will Get To Do:
We are seeking an experienced Vendor Management Lead to oversee and manage relationships with third-party vendors, ensuring robust risk management practices and operational resilience. In this role, you will own the vendor management framework, driving performance monitoring and oversight to mitigate risks while achieving strong commercial outcomes. You will collaborate with internal stakeholders to ensure effective governance, compliance with CPS230 requirements, and alignment with global procurement policies. If you have a strategic mindset and a proven track record in vendor oversight, we'd love to hear from you.
- Oversee and implement the vendor management framework, ensuring compliance with CPS230, APRA, and global procurement policies while aligning Australia GIDS vendor management with local regulations.
- Develop and maintain strong relationships with vendor owners, global stakeholders, and strategic partners to enhance service delivery.
- Own and drive transitional service agreement portfolios, supporting program execution to meet business objectives.
- Define vendor performance management practices, ensuring oversight of critical suppliers, compliance reporting, and risk mitigation.
- Conduct vendor risk assessments to ensure robust and resilient services while managing action plans to maintain performance within acceptable tolerances.
- Review vendor contracts in collaboration with SS&C's legal team, ensuring agreements align with company policies and regulatory requirements.
- Facilitate regular vendor performance oversight, maintaining accurate records of contracts, communications, and performance metrics.
- Support vendor onboarding, ensuring adherence to company standards, formal agreements, and ongoing service monitoring.
- Identify opportunities for cost savings and process improvements, driving the organisation's adoption of enhanced vendor management practices.
- Prepare and present reports to senior leadership, highlighting vendor performance, risks, compliance status, and emerging concerns.
- Address vendor disputes promptly to maintain service continuity and operational resilience.
- Adapt to evolving business needs by taking on additional responsibilities as required.
What You Will Bring:
- Strong negotiation and contract management skills to achieve favourable outcomes.
- Proficient in MS Office (Word, Excel, PowerPoint, Visio) with strong analytical capabilities.
- Excellent organisational, prioritisation, and problem-solving skills.
- Effective communication skills, both verbal and written, with attention to detail.
- Strong interpersonal skills and the ability to build relationships with vendors and stakeholders.
- Ability to manage multiple tasks and projects efficiently.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Experience in vendor management or a similar role.
- Instils Trust, fosters collaboration, ensures accountability, and focuses on customer needs.
- Effective communicator, engaging confidently across all organisational levels.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
