Customer Solutions Sales Specialist

7 days ago

Hawthorn, Victoria, Australia Quest Payment Systems Pty Ltd Full time $80,000 - $120,000 per year

About Quest

Quest is a successful and rapidly growing, established Australian Fintech, and a great place to build your career. If you're ready to launch your career in a fast-paced, supportive environment where growth is encouraged, this full-time role based at our Hawthorn headquarters could be the perfect fit

Quest Payment Systems is a proudly Australian fintech with over 30 years of experience designing and delivering world-class payment technology. Our solutions are trusted by some of the country's largest retailers, and we're growing fast, with exciting new products and partnerships launching across multiple industries. Quest has a large number of Australia's largest retailers and financial institutions as customers and has a reputation for high-quality payment solutions and a culture of innovation.

About the Role

We're on the hunt for a Customer Solutions Sales Specialist to join our Commercial team.. You will be actively reaching out to potential customers, qualifying leads, driving sales conversions and securing new business opportunities.

You'll be supported by experienced mentors and given the tools to learn, grow, and eventually step into more senior roles. We are looking for someone curious and ready to succeed in their career. We want to hear from you.

What You'll Be Doing

  • Engaging with prospective clients through a mix of outbound calls and responding to inbound sales enquiries, helping to build and qualify a strong sales pipeline.
  • Qualifying leads and booking meetings for senior sales team members
  • Learning how to identify customer needs and match them with Quest's payment solutions
  • Supporting the sales process from first contact through to proposal and close
  • Building relationships with key stakeholders and channel partners
  • Maintaining accurate records in our CRM and contributing to team sales targets
  • Participating in product training and team development sessions

What We're Looking For

We're not expecting years of experience. We're looking for the right attitude and potential. You might be a recent graduate, early in your career, or looking to pivot into fintech sales.

Here's what we value:

  • Strong communication skills — confident on the phone and able to build rapport quickly
  • Resilience and drive — you're not afraid of rejection and bounce back quickly
  • Curiosity and smarts — you ask good questions, think on your feet, and love learning
  • Team player — you collaborate well and bring positive energy to the group
  • Reliability — you show up, follow through, and are in it for the long haul
  • Some customer-facing or sales experience is a bonus, but not essential

Why Join Quest?

  • A clear path to grow into senior sales or account management roles
  • Learn from experienced leaders in a supportive, collaborative environment
  • Be part of a company that values innovation and initiative
  • Work in a fast-moving, exciting industry with real impact
  • Enjoy a vibrant office culture

Sound like you?

We'd love to hear from you. Apply now and take the first step in building a rewarding career in fintech sales.

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