Practice Manager Medical practice

2 weeks ago

Gold Coast, Queensland, Australia Classic way family practice Full time $104,000 - $130,878 per year

Classic Way Family Practice is currently seeking a friendly, organized, and dependable Practice manager to join our well-established and respected team in a central location.

Located in a spacious, welcoming practice that combines classic charm with modern amenities, we take pride in offering a warm and supportive environment for both our staff and the families we care for.

We are a family-owned medical practice with a long-standing commitment to patient-centered care.

About the Role

We are seeking an experienced and reliable individual to oversee the day-to-day operations of our family medical practice. This is a part-time role (3 days per week) with potential for increased hours in the future.

As the Practice Manager, you will play a pivotal role in supporting the GPs and reception team, ensuring smooth administrative and operational workflows while maintaining a high level of patient care and service.

This role provides a opportunity to help shape the practice's continued success and growth.

Key Responsibilities

  • Oversee daily operations of the practice, ensuring efficient and smooth workflows
  • Staff management including rostering, training, and team support
  • Handling patient and staff queries with professionalism and empathy
  • Medicare billing oversight and ensuring compliance with current regulations
  • Management of accounts, payroll coordination, and liaison with bookkeepers/accountants
  • Stock ordering and supplier liaison
  • Ensuring accreditation standards and policy updates are maintained
  • Implementing and managing Best Practice Software processes and updates
  • General administrative duties including working at reception and support to the clinical team
About You

To be successful in this role, you must have:

  • Experience with Best Practice software (essential)
  • A background as a Senior Medical Receptionist in a GP clinic, or current experience as a Practice Manager
  • Strong leadership and communication skills
  • Excellent time management, problem-solving, and multitasking abilities
  • A proactive and professional attitude
  • Knowledge of Medicare billing processes and general practice compliance standards
  • Familiarity with Hotdoc, Cubiko, and digital health initiatives is desirable
About us
  • Stability & Longevity: Many of our staff members have been with us for years, reflecting a high level of job satisfaction and team cohesion.
  • Caring & Friendly Environment: Work alongside experienced professionals who truly care—about both patients and their colleagues.
  • Wonderful Patients: Our patient base is primarily older adults who are respectful, kind, and a joy to serve.
  • We embrace modern technology to make the healthcare journey of patients as smooth as possible, which makes your job more rewarding.
  • Convenient Location: Located centrally in Burleigh waters shopping centre, with plenty of free parking available, making your commute easy and stress-free.
  • Well-Established Practice: Be part of a reputable clinic that has served the community for many years with a strong foundation and loyal patient following.
How to Apply

If you're looking for a rewarding leadership role and enjoy working in a warm, community-focused environment, we'd love to hear from you

Please email your CV with 2 reference's and a brief cover letter, outlining your suitability for the role to:

Our contact address is 2/6, Classic way, Burleigh waters.

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