Computer Desktop Engineer

2 days ago

St Leonards, New South Wales, Australia NSW Health Full time $80,000 - $144,000 per year

Computer Desktop Engineer (Health Manager Level 3)

  • Permanent Full-Time
  • Opportunity to work from our modern offices in Chatswood and Olympic Park
  • In-office presence with hybrid flexibility for work-life balance
  • Attractive salary, up to $144, % Super + 17.5% annual leave loading
  • Increase your take home pay with salary packaging, meal allowance, fitness passport and more
  • Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 10 November 2025

About Us – eHealth NSW

At eHealth NSW, we're leading the digital transformation of Australia's largest health system. As NSW Health's digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we're harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia's largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity

Join eHealth NSW as a Computer Desktop Engineer in Clinical Application Services (Ambulance Clinical Systems) and make a real impact on healthcare. In this role, you'll deliver expert-level support and design input for end-user computing environments, focusing on Microsoft Windows operating systems. You'll ensure desktop infrastructure stability, security, and performance, manage software deployments, and contribute to developing standards and automation. Additionally, you'll support seamless integration of desktop systems with enterprise applications and cloud services, driving innovation and reliability across our technology landscape.

In this role, you will:

  • Deliver onsite support for critical workstations and systems, including troubleshooting of hardware, operating systems (OS), and applications.
  • Develop, deploy, maintain standard operating environments (SOEs) and group policy objects (GPOs) to ensure consistency and compliance with IT policies, security standards, and data protection regulations.
  • Monitor and optimise desktop performance, connectivity, and user experience to proactively identify and resolve issues utilising industry tools such as SolarWinds and Citrix Access Management.
  • Lead and develop OS and endpoint patching strategies to minimise risk and system downtime.
  • Collaborate with subject matter experts and vendors to resolve complex technical issues implement continuous improvements involving software upgrades, migrations, and deployments.

About You

We are looking for someone with:

  • Demonstrated experience managing and supporting Microsoft Windows desktop environments in large enterprise or government settings.
  • Strong expertise in troubleshooting of IT systems including virtual machines, on-premises and cloud-based server hosts.
  • Knowledge of configuring and deploying Microsoft Windows 10/11 operating systems, with hands-on experience in Microsoft Endpoint Manager (SCCM/Intune), Active Directory, and Group Policy.
  • Solid understanding of ITIL practices and experience working within an IT service management framework.

Need more information?

  • Position description
  • Find out how we hire at eHealth NSW
  • Check out our diversity and inclusion commitment
  • Learn more about us at eHealth NSW

Working at eHeatlh

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

  • Flexible work options
  • Professional growth and career development
  • Allocated day off per month
  • Salary packaging
  • Various health and wellbeing programs to support our team

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we're eager to see your personality and get to know the person behind the application

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at or Hiring Manager, Edwina Homarwijaya on

Additional information

  • This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
  • To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
  • If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.

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