Quality and Risk Manager

20 hours ago

Sydney, New South Wales, Australia Humankapital Full time $80,000 - $120,000 per year
  • Volunteer / Charity / Community
  • Other
  • Sydney

  • Permanent / Full Time

  • Not-for-Profit salary packaging

  • Community Services employer
  • Strong values driven culture

About the company

Our client is dedicated to a strong community presence and is committed to supporting people to live full and independent lives, engaging communities, supporting volunteering and delivering care and support at the times when people need it most.

About the role

Reporting to the CEO, we require a Quality and Risk Manager to ensure the effective delivery of community services including aged care, disability and family services. This role influences strategic planning, service design, and innovation through quality insights, risk intelligence, and data analytics. It embeds a culture of continuous improvement, accountability and cultural safety aligned with Practice Standards across all organisational funded programs and values.

The five key result areas are:

  • Strategic Quality Leadership

  • Compliance and Accreditation

  • Risk Management

  • Clinical Governance

  • Data, Reporting and Continuous Improvement

About you

We are looking for a strong leader with proven ability to collaborate effectively with internal teams, and the initiative to identify continuous improvement opportunities in our quality framework. With strong communication skills you will also have:

  • Tertiary qualifications in health, human services, quality management, or a related field.
  • Demonstrated experience in quality, risk, and clinical governance in aged care or disability services.
  • Strong knowledge of Aged Care Quality Standards and NDIS Practice Standards.
  • Demonstrated ability to implement a consumer focused and person-centred approach as well as personal attributes including patience, flexibility, sound work ethic, discretion and cultural awareness and sensitivity.
  • Proven ability to take initiative and identify continuous improvement opportunities.
  • Strong leadership and organisational skills
  • Excellent communication and stakeholder engagement abilities
  • Proven ability to collaborate effectively with service delivery teams
  • NSW Driver's license and reliable car
  • Current Police Check, NDIS Worker Check and Working with Children Check

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