Condition Monitoring Technician

1 week ago

Brisbane, Queensland, Australia Komatsu Australia Full time $104,000 - $130,878 per year

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:
creating value together
. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

We are currently seeking a Condition Monitoring Technician based ot our Wacol facility to conduct reporting of Komatsu Oil Wear Analysis (KOWA) and Condition Monitoring Service (CMS) test results to customers in a timely manner. The position also provides dedicated support to Customer Support Groups, OEM customers and Komatsu contract business clients.

Key Responsibilities

  • Organise daily workflow to meet customer delivery expectations for Komatsu Oil Wear Analysis (KOWA) reports by the end of the business day (measured by daily report stats)
  • Provide support to Customer Support Groups for KOWA reporting and CMS business product enquiries
  • Provide direct support to Komatsu and OEM customers upon request to enable clients to manage machine fleet maintenance and operational costs for equipment using CMS and KOWA products.
  • Conduct training sessions at the customer's request to maintain sampling disciplines and promote quality of service to users
  • Manage Condition Monitoring Service key account clients as directed by the Senior Condition Monitoring Technician.
  • Liaise with the Laboratory staff to maintain laboratory workflow and allow the customer reports to meet delivery schedules (key account turnaround stats are reported monthly)
  • Assist Office Administrators to maintain data cleanliness of customer, machine and oil data records
  • Represent the Company in dispute resolution where KOWA reporting is involved

What We Are Looking For

  • Previous Experience in a similar role
  • Strong communication and Team Skills
  • Sound Computer & System Skills
  • Ability to work unsupervised and show initiative
  • Sound product Knowledge

Qualifications

  • Trade Certificate and Post Trade Experience

Why work for us

Komatsu Benefits

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
  • Financial: Income Protection Insurance provided through our company superannuation fund.
  • Career: Recognition, awards, flexibility, further education studies and internal career development.
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
  • Yearly Bonus: Potential to receive a yearly bonus.
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

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