Digital Support Specialist

4 days ago

South Brisbane, Queensland, Australia Mater Group Full time $51,730 - $103,460 per year

About the role

Join our dynamic team as a Digital Support Specialist based in South Brisbane on a fixed-term, 6-month contract. This exciting opportunity will allow you to showcase your expertise in IT support and contribute to the digital service excellence of Mater.

Salary range: $ $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits 

What you'll be doing

As a Digital Support Specialist, you will be responsible for assisting Mater people with IT faults, resolving routine digital requests, and providing support via various digital channels. You will also escalate complex faults to Digital Support Specialists, document faults and requests, perform after-hours desktop support, and participate in system upgrades. Additionally, you will be involved in IT asset management and provide network, telephony, and mobile device support.

About you

To be considered for this position you should have:

  • Certificate II or III in Information Technology or equivalent work experience
  • Demonstrated expertise in service desk, audio visual, and desktop support
  • Strong communication skills
  • Knowledge of Microsoft operating systems, active directory, networking, and computer hardware installation
  • ITIL V3 or 4 Foundation certification (desirable)

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

  • Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry-leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on-site parking
  • Enjoy great food with reduced prices at our campus cafés and coffee spots
  • Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on the 21st of November. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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