
Technical Analyst
1 day ago
Location: Hybrid – Dandenong South Office / Remote
Type: Full-time | Graduate / Entry-Level
Salary: $65,000 – $85,000 + superannuation
At Causeis, we're passionate about helping associations change the world through technology.
As the leading and most awarded iMIS consulting partner globally, we work with 75+ associations across industries — from healthcare to education — to create better member experiences, improve operations, and drive digital transformation.
We're proud to be recognised as a Great Place to Work, a SmartCompany Smart50 Workplace, and a four-time ASI Global iMIS Partner of the Year.
Our people are innovators, problem-solvers and collaborators — and now we're looking for our next graduate to join the journey.
About the RoleIf you love solving puzzles, helping people, and exploring how technology works — this role is for you.
As a Technical Analyst, you'll be part of our service delivery team supporting clients using iMIS EMS — a leading CRM and association management platform. You'll learn how to troubleshoot issues, manage tickets, assist with projects, and create meaningful digital solutions that make a real difference.
Don't worry if you're new to iMIS — we'll train you every step of the way You'll gain technical skills, customer-service confidence, and industry experience that sets you up for a successful career in tech consulting.
What You'll Do- Help clients by resolving support tickets and technical questions.
- Work with our consulting team on exciting client projects and system enhancements.
- Learn how to configure CRM systems, generate reports, and deliver web updates.
- Support website projects with content management and testing.
- Be part of a team that values communication, collaboration, and curiosity.
- A recent degree in Information Technology, Computer Science, or Business Systems.
- A natural curiosity for how systems work and how to make them better.
- Great communication and problem-solving skills.
- A desire to learn SQL, HTML, CSS, or JavaScript (bonus points if you already know a little).
- A friendly, team-first attitude and a passion for helping clients succeed.
- Growth from day one: Structured training, mentoring, and a personal learning plan — with 10–15% of your first year dedicated to development.
- Real projects, real impact: Work directly with clients on projects that shape member experiences across Australia.
- Hybrid flexibility: Work from our modern Dandenong South office or remotely.
- Opportunities to travel: Both locally and internationally as your career grows.
- Supportive culture: Wellness programs, social activities, and a team that genuinely cares.
If you're a graduate who loves technology, problem-solving, and continuous learning — we'd love to meet you.
Come and start your career with Causeis — where innovation, purpose and growth go hand in hand. Apply today and launch your career with Causeis.
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