Technical Analyst

Technical Analyst (Graduate / Entry Level)

Location: Hybrid – Dandenong South Office / Remote

Type: Full-time | Graduate / Entry-Level

Salary: $65,000 – $85,000 + superannuation

Who We Are

At Causeis, we're passionate about helping associations change the world through technology.

As the leading and most awarded iMIS consulting partner globally, we work with 75+ associations across industries — from healthcare to education — to create better member experiences, improve operations, and drive digital transformation.

We're proud to be recognised as a Great Place to Work, a SmartCompany Smart50 Workplace, and a four-time ASI Global iMIS Partner of the Year.

Our people are innovators, problem-solvers and collaborators — and now we're looking for our next graduate to join the journey.

About the Role

If you love solving puzzles, helping people, and exploring how technology works — this role is for you.

As a Technical Analyst, you'll be part of our service delivery team supporting clients using iMIS EMS — a leading CRM and association management platform. You'll learn how to troubleshoot issues, manage tickets, assist with projects, and create meaningful digital solutions that make a real difference.

Don't worry if you're new to iMIS — we'll train you every step of the way You'll gain technical skills, customer-service confidence, and industry experience that sets you up for a successful career in tech consulting.

What You'll Do

• Help clients by resolving support tickets and technical questions.
• Work with our consulting team on exciting client projects and system enhancements.
• Learn how to configure CRM systems, generate reports, and deliver web updates.
• Support website projects with content management and testing.
• Be part of a team that values communication, collaboration, and curiosity.

What You'll Bring

• A recent degree in Information Technology, Computer Science, or Business Systems.
• A natural curiosity for how systems work and how to make them better.
• Great communication and problem-solving skills.
• A desire to learn SQL, HTML, CSS, or JavaScript (bonus points if you already know a little).
• A friendly, team-first attitude and a passion for helping clients succeed.

Why You'll Love Working Here

• Growth from day one: Structured training, mentoring, and a personal learning plan — with 10–15% of your first year dedicated to development.
• Real projects, real impact: Work directly with clients on projects that shape member experiences across Australia.
• Hybrid flexibility: Work from our modern Dandenong South office or remotely.
• Opportunities to travel: Both locally and internationally as your career grows.
• Supportive culture: Wellness programs, social activities, and a team that genuinely cares.

Ready to Launch Your Career?

If you're a graduate who loves technology, problem-solving, and continuous learning — we'd love to meet you.

Come and start your career with Causeis — where innovation, purpose and growth go hand in hand. Apply today and launch your career with Causeis.

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