General Manager, Social, Customer

2 weeks ago


Sydney, New South Wales, Australia Dexus Full time $180,000 - $250,000 per year

Dexus (ASX: DXS)
is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $50.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.

The Opportunity

As the General Manager, Social, Customer & Funds Sustainability at Dexus, you will collaborate with the Head of Sustainability and the Sustainability Leadership Team to drive the Sustainability Strategy. This role focuses on social, customer, investor, and funds components, aiming to deliver measurable commercial value for Dexus. You will lead initiatives to enhance social sustainability outcomes and financial benefits, and play a pivotal role in sustainability communications through our brands, public disclosures, and engagements with customers (tenants/occupants) and investors (both listed and unlisted).

Key responsibilities include:

  • Partnering with fund teams to align and integrate the Dexus platform sustainability strategy into fund investment plans.
  • Leading sustainability disclosures and ensuring compliance with mandatory climate-related financial disclosures.
  • Leading the strategic approach and delivery of social sustainability programs and partnerships.
  • Driving collaboration between Sustainability, Marketing, and Customer teams to enhance customer sustainability.
  • Developing and delivering the Sustainability Engagement & Communications Plan for Dexus.

This role is integral to embedding the sustainability strategy into investment plans and driving sustainability communications and outcomes across Dexus.

About You

We are looking for a passionate and energetic individual with a strong empathetic nature, balanced with a practical business-minded approach. You should be a people person who can influence outcomes and obtain information with ease, a good listener and communicator, and possess strong commercial acumen with the ability to think and work at an enterprise level.

  • Degree qualification in sustainability, social sustainability/impact, law, community engagement, communications, or similar.
  • Strong understanding and experience in developing and delivering social sustainability and communications strategies and programs in corporations.
  • Experience leading and influencing sustainability change programs at scale.
  • Demonstrated capability and experience in leveraging sustainability outcomes to improve customer attraction, engagement, and retention through brands.
  • Demonstrated understanding of Funds Management and investor needs.
  • Experience leading high-performing teams and influencing other teams to deliver sustainability outcomes.
  • Strong verbal and written communication skills.

Why choose Dexus?

The Dexus culture and spirit is what differentiates us. Together, we take pride in our values: rally to achieve together and build trust through action. As an employee of Dexus, you will benefit from:

  • Flexible Working: Our hybrid work model lets you thrive both professionally and personally. Whether it's working from home or collaborating in our state of the art and award-winning offices, we've got you covered.
  • Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive 'Dexus' days), and our holistic
    Healthy You, Healthy Workplace
    program. Your health and happiness is a priority.
  • Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
  • Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
  • Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
  • : Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

We are dedicated to creating an inclusive workplace that values diversity in every form. We are actively striving to close the gender pay gap and invite applications from individuals of all genders, backgrounds and abilities. If you believe you can thrive in this role but do not meet every requirement, we encourage you to apply.

Reach out to .com if you require any accommodations or additional support during our recruitment process; we're here to help.

Ready to help create the future? Apply now or visit

Join Dexus and
'unlock potential, create tomorrow'.



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