Client Services Officer

20 hours ago

NSW Metro Australia Aged care Full time $60,000 - $80,000 per year

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the role

  • Permanent part-time position - 3 days a week
  • Working hours are 10am–5pm. Monday, Tuesday & Wednesday OR Monday, Tuesday & Thursday

As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care. You'll be a team player who:

  • Brings a friendly customer service to everyone – whether in person, on the phone or over email.
  • Keeps on top of paperwork – record keeping, filing, etc.
  • Enjoys showcases our  home to future residents and their families.
  • Has a track record of success in sales including strong negotiation and outstanding customer service
  • Has the ability to conduct cold calls and secure new referral sources
  • Possess knowledge of Aged Care including fees and funding (Ideal but not essential)

Benefits available:

  • Discounted gym memberships at Goodlife and Fitness First
  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

About Estia Health

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply Now

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: It is a condition of employment that you will be vaccinated against COVID-19 and Influenza.  You will need to have one (1) dose of the COVID-19 vaccine.  All shortlisted applicants will need to pass required background checks.  If you are interested in a role please ensure you apply online as we do not accept emailed resumes. 

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