National Claims Coordinator

Business: Symbion

Location:Underdale, SA, AU, 5032

Employment Type: Permanent Full Time

National Claims Coordinator

The Company

Symbion is a national wholesaler of healthcare services and products with over 3,850 retail pharmacy customers and 1,800 hospital customers across Australia.

Symbion is a division of EBOS Healthcare and part of EBOS Group Pty Ltd. With almost 5,000 employees in 115 locations across Australia, New Zealand, and Southeast Asia EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The Opportunity:

The National Claims Coordinator is a key role in the National Supply Chain team, contributing directly to the department's overall performance. You will work in a small autonomous team, overseeing the raising, checking and reconciliation of inventory and sales claims, answer queries from branches and suppliers regarding claims for credit and sales reports, investigate issues as they arise and request maintenance from Accounts Payable and the Master Data teams. The position reports directly to the Head of Demand Planning and frequently interacts with the General Manager Supply Chain.

What you will do:

• Work in a small, autonomous team of sales claims specialists
• Raise and review the various types of inventory and sales claims in line with stakeholder agreements and organisation policy
• Contribute to various projects as assigned by supply chain management
• Investigate and resolve claim errors from various sources
• Collate and prepare monthly reporting statistic

What we are looking for:

We are seeking an enthusiastic team member with a strong attention to detail, an analytical mind, an inquisitive nature and able to work in a small autonomous team. The supply chain team takes great pride in being referred to as the centre of excellence whilst maintaining a very positive and friendly culture. It is critically important to us that a successful applicant brings optimism and a positive attitude to the team. No experience is required, detailed on-the-job training will be provided, however we are seeking an individual that aspires to develop their career.

Skills and experience required:

• Strong problem solving, analytical and numerical skills
• Commitment to precision and attention to detail
• Understanding of the claims process
• Ability to prioritise tasks and meet deadlines
• Strong written communication
• Organised, efficient, able to manage time and juggle conflicting priorities
• Understanding of product pricing and customer deal principles
• A keen interest in automating workflow via the use of business information systems
• Advanced standard of Microsoft Excel, Word and Outlook
• Strong interpersonal skills and a proactive approach to working as part of a high-performance team.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Employee Share Plan;
• Company Paid Parental Leave;
• Employee Assistance Program for Mental Health Wellbeing;
• Staff Awards;
• Employee Referral Program;
• Health Insurance Discounts;
• And More.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

How to apply

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role 'APPLY' now and submit your application.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance required.