National Claims Coordinator

**- **Job no**:494791**
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- **Business unit**: Symbion Pty Ltd, ABN 25 000 875 034**
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- **Position location**: Underdale**
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- **Work type**:Full Time Permanent**
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- **Location**:SA - Adelaide***:
**About us**

Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

**The opportunity**:
The National Claims Coordinator is a key role in the National Supply Chain team, contributing directly to the department’s overall performance. You will work in a small autonomous team, overseeing the raising, checking and reconciliation of inventory and sales claims, answer queries from branches and suppliers regarding claims for credit and sales reports, investigate issues as they arise and request maintenance from Accounts Payable and the Master Data teams. The position reports directly to the Head of Demand Planning and frequently interacts with the General Manager Supply Chain.

**What you will do**:

- Work in a small, autonomous team of sales claims specialists
- Raise and review the various types of inventory and sales claims in line with stakeholder agreements and organisation policy
- Contribute to various projects as assigned by supply chain management
- Investigate and resolve claim errors from various sources
- Collate and prepare monthly reporting statistic

**What we are looking for**:
We are seeking an enthusiastic team member with a strong attention to detail, an analytical mind, an inquisitive nature and able to work in a small autonomous team. The supply chain team takes great pride in being referred to as the centre of excellence whilst maintaining a very positive and friendly culture. It is critically important to us that a successful applicant brings optimism and a positive attitude to the team. No experience is required, detailed on-the-job training will be provided, however we are seeking an individual that aspires to develop their career.

**Skills and experience required**:

- Strong problem solving, analytical and numerical skills
- Commitment to precision and attention to detail
- Understanding of the claims process
- Ability to prioritise tasks and meet deadlines
- Strong written communication
- Organised, efficient, able to manage time and juggle conflicting priorities
- Understanding of product pricing and customer deal principles
- A keen interest in automating workflow via the use of business information systems
- Advanced standard of Microsoft Excel, Word and Outlook
- Strong interpersonal skills and a proactive approach to working as part of a high-performance team.

**What is in it for you?**

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

This role operates within a high-performing team without compromising on work-life balance, affording you flexibility in your working arrangement with an attractive remuneration package. The position is based in metropolitan Adelaide.

Other benefits include:

- Employee Share Plan
- Company Paid Parental Leave
- Employee Assistance Program for Mental Health Wellbeing
- Flexible workplace arrangements
- Staff Awards
- Employee Referral Program
- Health Insurance Discounts
- And More

EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.

If you believe that you have the necessary skills, attributes, and passion to succeed in this challenging and rewarding role please click the **'Apply’** button below.

**Advertised**:19 Nov 2024 11:15 AM **Cen. Australia Daylight Time**:
**Applications close**:17 Dec 2024 **Cen. Australia Daylight Time