Professional, Facilities Management Support

What this opportunity involves:
As the Facilities Manager, you will be delivering the Facilities Team's services to operate and maintain the Australia Post Enterprise allocated portfolio. These services include designated financial, technical, maintenance, procurement, asset and vendor management programs. You will also be conducting facilities administration duties in accordance with company policies, procedures and processes.

You'll be prioritising stakeholder engagement across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

An Overview of the role:

• Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
• Responsibility for the delivery of customer and property services to a portfolio of buildings
• Conduct building inspections and complete reports within governance timeframe for respective portfolio
• Maintain compliance with regulations / requirements of client contract and all facilities procedures
• Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives
• Liaise with facilities vendors and coordinate facilities works in conjunctions with JLL PDS account team
• Deliver facilities related projects in line with agreed budget or works
• Proactive management and monitoring of service outputs to achieve standards against KPI's and service level targets, report regularly to key stakeholders
• Understand the operational and technical requirements of the elements of the site for which JLL is responsible

Sounds like you? This is what we are looking for:

• Prior experience in facilities, property management, hospitality or related field preferred
• Tertiary qualifications in Property, Facilities or Trade related fields desirable but not mandatory
• Demonstrated aptitude in interpreting and analysing numerical data for reporting
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical and Electrical system, BMS system) is advantageous
• Experience in front and back-office processes is required with strong administrative skills
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Strong PC literacy, ability to manage daily activities by utilising various systems
• Demonstrated client reporting and continuous improvement capabilities
• Understanding of the provision of reactive maintenance and routine maintenance which requires 24 hour call out / contact requirement across the allocated portfolio

What you can expect from us:
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
Apply today, quoting job reference number LMREQ464224