Restaurant Manager

About Park Hyatt Sydney and Dining by James Viles

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

The Dining Room under Dining by James Viles (One Hat) is a signature restaurant of Park Hyatt Sydney and are looking for Restaurant Manager that are looking to further career with Australia's award-winning hotel.

We are searching for passionate individuals who are focused on exceptional guest experience and are ready to bring their management skills and engaging personality to our signature restaurant. Led by James Viles a respected chef and author, whose menu inspiration stems from the finest regional and coastal ingredients of Australia and a vision and dedication to sustainability. Dining by James Viles will look to become one of Sydney's food and drink destination for tourists and locals alike.

Take a sneak peek at what's more to come on our Instagram page @diningbyjamesviles

About the Role

• Ensure that The Dining Room operates successfully and in accordance with brand standards

• Works closely with the other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.

• Maintains positive guest and colleague interactions with good working relationships.

• Handles guest enquires in a courteous and efficient manner and report guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests.

• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the set standards.

• Lead the team to high service and quality standards as well as supervise the standard of service provided by staff

• Assist with recruitment of colleagues & provide on-boarding training.

• Maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.

To be considered for this role the candidate should possess the following:

• Current NSW RSA Competency Card

• Sufficient experience in a fine dining restaurant or similar environment, experience in a Hatted restaurant is desirable

• Strong food and beverage service skills

• Strong knowledge of wines and other beverages Excellent customer service and interpersonal skills

• Familiar with wine styles and grape varieties and other beverage items

• Proficiency in computer literacy skills

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets

• Access to complimentary and discounted Hyatt accommodation worldwide

• Access to internationally recognised learning and development programs and opportunities

• Access to an employee assistance program and paid family leave benefits

• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through

If you are looking for a fulfilling career, please apply now.

This is not your typical career opportunity.

This is the Hyatt Touch.