Community Services Coordinator

5 days ago

Campsie, New South Wales, Australia CASS Full time $60,000 - $80,000 per year

37.5 hours/week

CASS Care Ltd is a multi-disciplined community services provider, with "CASS", as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, disability, settlement and health, employment and training, child care and many more community-based services.

Position Summary:

This position is responsible for coordinating community and volunteering projects, assisting the Chinese-speaking community to access aged care and community support services, developing programs to meet community needs and assisting in volunteer management.

Main Duties and Responsibilities:

  • Coordinate and provide casework for the services, e.g. Aged Care Volunteer Visitors Scheme (ACVVS)/ Connect Call/ Care Finder/ CASS Aged Care Connect Assistance (CACCA) projects;
  • Promote, recruit, and manage volunteers, including induction, training, debriefing, sharing sessions and ongoing support;
  • Support market development and build connections to promote the services and attract customers/service recipients;
  • Assist in planning and development of the community services;
  • Evaluate and continuously improve the services;
  • Explore the opportunities to expand the services;
  • Organise the community awareness programs, such as information sessions.

Selection Criteria:

Essential

  • Tertiary qualification related to aged care services and/or in Social Work recognised in Australia with experience in relevant field, fresh graduates are welcome;
  • Good command of spoken and written English;
  • Must be able to speak and write Chinese (Mandarin and Cantonese) fluently;
  • Good communication, interpersonal, time management and organisational skills;
  • Ability to pay attention to and explain details;
  • Computer literate;
  • Ability to work as a team and independently;
  • Demonstrable skills in publishing and promoting on social media platforms;
  • Current First Aid Certificate;
  • Valid National Police Certificate or is able to obtain the certificate prior to employment; and
  • Possess valid driver's license and own vehicle.

Desirable

  • Relevant knowledge and experience in volunteer management;
  • Experience in coordinating and providing services in community organisations;
  • Experience in managing social media accounts including Facebook;
  • Experience in supervising volunteers;
  • Experience in undertaking funded projects and meeting schedules to deliver project targets.

Salary and employment conditions for the above position are as per Enterprise Agreement. Salary packaging is available. Discount child care is available at CASS operated long day care, before and after school care, and vacation care.

How to Apply:

Applications in writing providing detailed resume, responses to the above requirements are to be forwarded before 5:00pm, 15 October 2025 to: Ms. Vickie Xu, Executive Officer/Human Resources Management, CASS Care Ltd, 44-50 Sixth Avenue, Campsie NSW 2194 or via email to

For enquiries on the position, please call Ms. Peony Chik, Senior Executive Officer/CommunitySocial Support Services on

Only shortlisted applicants for interview will be notified.

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