Revenue Officer

Employment type:  Full Time Exempt (for a period up to June 2026) 

Position classification: Administration Officer Level 4 

Remuneration: $ 72,285.58 to $ 73,940.16 

Hours per week: 38 

Location: Sky Central Charlestown

The opportunity

Are you detail-oriented, customer-focused, and looking to make a difference in the NSW Health system? HealthShare NSW is seeking a motivated and proactive Revenue Officer, Patient Billing to join our dynamic team. This is an exciting opportunity to play a key role in ensuring timely and accurate billing for patients across NSW Health, contributing to the delivery of efficient, high-quality services that support patient care.

What you'll be doing 

As a Revenue Officer, you'll be responsible for:

• Generating invoices accurately and on time, in line with service agreements, policies, and legislation.

• Acting as the first point of contact for patients, carers, and health entities, providing professional and compassionate customer service.

• Supporting billing operations through administration, quality control, and audit readiness.

• Collaborating with your team to identify and implement process improvements that enhance billing efficiency and accuracy.

• Contributing to a culture of excellence, accountability, and continuous improvement within Patient Billing Shared Services.

What we're looking for 

We want someone who thrives in a busy environment, has strong attention to detail, and can balance competing priorities with professionalism. You'll bring:

• Experience working in finance, billing, or administration (healthcare experience highly regarded).

• Strong communication skills and the ability to engage with patients and stakeholders with empathy and discretion.

• Proven ability to follow procedures while exercising sound judgment in sensitive situations.

• A commitment to delivering quality outcomes and meeting key performance indicators.

Why work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

We reward our employees with a terrific range of benefits, including:

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable.

• Hybrid working: enjoy a combination of working from home and the office.

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees.

• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay.

• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health.

• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career.

Please note some benefits may only apply to certain employment types.

Further information on our wide range of benefits is available here.

Eligibility requirements

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume and cover letter.

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.

• This is a NSW Health Category B position. Please complete the OASV Undertaking/ Declaration Form and upload this with your application.

How to apply

• Click Apply Now at the top of the page

• Attach your resume and cover letter

• To find out more about applying for jobs with HealthShare NSW please view our resource: Your Guide to Employment with HealthShare NSW.

• Any role related questions can be directed to the hiring manager at

• Any career portal support questions can be directed to our customer service team at

We are diverse and inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW- and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

Talent pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade.

Applications close: 11:59pm, Tuesday 16 September, 2025

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