Hotel Services Coordinator

1 week ago


Toowoomba, Queensland, Australia Anglicare SQ Full time $60,000 - $80,000 per year

At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the position:

Our Symes Thorpe Residential Aged Care Home is seeking a full-time, permanent Hotel Services Coordinator to join their team in Toowoomba.

The overall purpose of the Hotel Services Coordinator is to implement Anglicare's systems and process, lead, and coordinate the hotel services staff in the delivery of efficient and effective hotel services to residents, staff and visitors to the Residential Aged Care Facility.

Key responsibilities:

  • Three-five years' demonstrated experience leading a hotel service team within an aged care or health care facility.
  • Demonstrated current knowledge of hospitality operations, trends and the ability to implement relevant innovations into the operations of an aged care service.
  • An appreciation and supervision of service budgets, roster structures and resource management within a hotel services discipline while maintaining client satisfaction (food services preferred).
  • A sound knowledge of Food Safety legislation compliance, Workplace Health and Safety (WHS), Safe Work Systems and Infection Control principals in particular within an aged care or health care environment.
  • Demonstrated ability to lead and support staff within a multi-disciplinary hotel services team environment, with a particular focus on the customer outcomes and the needs of older people.

Key requirements:

  • Current National Police Certificate
  • Current Queensland Driver Licence
  • Current NDIS Worker Screening Clearance
  • Food Safety Supervisor Certificate
  • Certificate III in Commercial Cookery or recognised Chef qualification (desirable)

Why Join Anglicare?

  • Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
  • Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
  • 12% super
  • Enjoy the potential tax savings of a Novated Car Lease.
  • Employee Discounts at some of Australia's leading retailers.
  • 6% Bupa Health Insurance Discount.
  • Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
  • Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
  • Opportunities to purchase additional annual leave.
  • Pastoral Care Support & Employee Assistance Programs.
  • Free annual Flu vaccinations.

Interested? Apply online attaching your current resume and responding to our questionnaire

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.


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