Senior Case Manager

Lutheran Services is looking for an experienced Senior Case Manager, who is committed to delivering early intervention strategies that support young people and families.

Location: Intercept, Caboolture - QLD

Full Time Position | 9am-5pm Monday to Friday

Remuneration range: $45.47 to $48.93 per hour + Super + Salary Packaging

About Us:

Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.

Part of Lutheran Services, Intercept at Caboolture is a not-for-profit community organisation that provides early intervention and prevention services for young people and their families in the Moreton Bay region. Intercept deliverers targeted support programs, unique to young people and their families' individual circumstances, that support them to achieve their goals/improve quality of life. Underpinning our evidence-based service design are our Lutheran Services values and Model of Care and Service. Our team is warm and friendly and we live our values at work every day.

About The Role:

This role provides case management, counselling, and transition from care to young people aged 12–18 and their families in out-of-home care. It involves delivering evidence-based interventions within a therapeutic framework, including assessing needs, developing support plans, coordinating services, and advocating for clients to promote their well-being and successful outcomes

The Senior Case Manager works collaboratively with multidisciplinary teams and external stakeholders to ensure holistic support for clients in a dynamic and challenging environment and provides specialist technical advice. Responsibilities will include:

• Assess and review client needs, including the establishment of goals for the intervention period;
• Use your skills in counselling support, advocacy, case management, and mediation for young people and their families;
• Provide sustainable interventions for clients and their carers ensuring that all casework is underpinned by evidence-based practice;
• Assist in the development and facilitation of targeted individual and group programs for young people and their carers;
• Contribute to service planning including the development of work plans, evaluation of services provided and subsequent reporting;
• Participate in networks and forums to promote, enhance and develop links within the community;
• Work closely with key agents such as child safety, police, health and educational links.

About You:

Use your knowledge and demonstrated expertise in this field to ensure holistic support for clients in a challenging environment.

• Bachelor of Human Services or related degree level qualification in human services delivery and data management systems;
• Ability to provide multidisciplinary advice and expertise;
• Knowledge of statutory requirements, program and organisational policies and procedures.

Why Choose Us?

• Salary packaging, enjoy up to $15,990 of your salary tax-free - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay
• Exclusive supplier discounts across a range of services—including AIA Health Cover, Pest Audit, AGL (electricity and gas), and The Cosmetics Company for great deals on appliances and holidays
• Enjoy access to our Employee Assistance Program
• Above Award Wages with a brand-new EA

Apply Now Please attach your resume, complete the application form and the questions below. To view the position description, please click here.