Service Leader

6 hours ago


Caboolture, Queensland, Australia UnitingCare Community Full time $75,000 - $90,000 per year

Service Leader | Pathways to Change| Caboolture

  • Employment Term: Permanent Full-Time (76 hours per fortnight)
  • Location: Caboolture + May require travel from time to time.
  • Remuneration: $55.72 p/h + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As a Service Leader, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let's make a meaningful difference, together

Your part in our UnitingCare team

We are seeking an experience Service Leader to manage the day-to-day operations of our new program 'Pathways to Change' within the Family Protection portfolio. The Pathways to Change program provides case management, individual targeted counselling and group facilitation within a behaviour change program for a range of clients who are referred, due to their use of violence and abuse within their intimate relationships with prioritisation given to referrals from the Electronic Monitoring pilot.

Key Responsibilities:

  • Provide leadership to staff within the Service with a focus on ensuring quality supervision, professional development and performance management
  • Provide leadership for a small case management, counselling and domestic and family violence perpetrator program
  • Provide service level knowledge and practice leadership, acting as a point of contact for UnitingCare consultations.
  • In consultation with the State-wide Manager, manage the program within budget and contribute to the budget planning cycle

What makes a difference for us?

  • Tertiary Qualification (minimum Bachelor level) in a relevant field (e.g., Social Work, Psychology or Social Science)
  • Previous experience in providing services to children and families, particularly in the field of Domestic and Family Violence and Men's Behaviour Change.
  • Demonstrated experience in leading a team to achieve service performance outcomes together with an ability to provide quality supervision and training.
  • Current Queensland Driver's License
  • Working with Children Check - Blue Card

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

What makes a difference for you?

  • Flexible work arrangements to support work-life balance
  • NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
  • Career development opportunities to challenge yourself, grow and make a meaningful difference
  • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

Joining our FaDS, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

  • provide welcoming, safe and nurturing services for children
  • implement measures to prevent child abuse and neglect within our services
  • appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.


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