Advisor, People Experience

Triple Zero Victoria (TZV)

• Impactful people focused role, working in the emergency services sector
• Opportunity to design and deliver meaningful workplace culture initatives
• Permanent, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Advisor, People Experience is a key role within the Workforce Capability team.

Fostering a positive and inclusive workplace culture, the Advisor, People Experience partners across the business to help embed the organisation's values and strengthen the employee experience.

The role is responsible for designing and delivering culture and engagement programs, diversity, equity, inclusion and belonging (DEIB) initiatives, and employee recognition and reward strategies.

Day to day responsibilities include:

• Design and deliver employee engagement initiatives, including surveys, action plans, and events
• Manage the day-to-day delivery of employee recognition programs and facilitate workshops
• Monitor engagement metrics and analyse results to inform actions and continuous improvement
• Support the effective delivery of Diversity, Equity, Inclusion and Belonging (DEIB) plans
• Project management of Workforce Capability programs, including maintaining program calendars, budgets, communications, and evaluation processes

About You

This is a great opportunity for a candidate with extensive experience in Human Resources disciplines. The successful candidate will have a Diploma qualification, or higher, in Human Resources Management, Business, Psychology or related discipline and substantial experience in HR, as well as the following:

• Strong project management skills and ability to deliver multiple initiatives simultaneously
• Demonstrated experience in HR, employee engagement, DEIB, or organisational development
• Data and insights-driven mindset with experience using engagement or DEI data for reporting and decision-making
• Excellent interpersonal and communication skills with the ability to build relationships at all levels
• Proven ability to work both independently and collaboratively in a fast-paced environment

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• 'Memberlink' discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the 'Apply' button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 29 August 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via