Sales & Experience Manager
4 days ago
Our client is seeking a dynamic leader to head up their Inside Sales and Customer Experience teams. Managing a team of up to 14 individual contributors, you'll play a pivotal role in shaping a high-performing function that balances sales growth with outstanding service delivery.
As the business continues to expand, there is a view to introduce 2IC roles to support the broader team. You will not only refine team performance today, but also lay the foundations for future leadership capability through coaching, mentoring, and structured development.
This is a fast-paced, rapidly growing organisation, so you'll need to combine hands-on leadership with the ability to drive change, develop people, and future-proof the team through capability building.
Key Responsibilities- Lead, coach, and develop a team of up to 14 inside sales and customer experience staff
- Set clear objectives, track performance, and build a collaborative culture
- Manage inbound and outbound sales, pipeline conversion, quoting, and order processing
- Oversee customer enquiries, complaints, and service improvements
- Partner with operations, projects, and marketing to align strategies and outcomes
- Drive reporting, insights, and continuous improvement across sales and service
- Proven experience leading customer service and sales teams of significant size
- Strong people leadership with a focus on coaching, mentoring, and developing talent
- Ability to manage through rapid growth and embed positive change effectively
- Skilled at balancing short-term performance with long-term team development
- Track record in inside sales, account management, or service leadership
- Skilled in CRM, ERP, and pipeline management
- Strong commercial acumen with a focus on profitability and customer outcomes
- Excellent communication, problem-solving, and conflict resolution skills
- (Desirable) Experience in construction, manufacturing, or architectural products
Our client is an innovative and fast-growing organisation where collaboration, accountability, and improvement are at the core of how they work. You'll join a team that values leadership, customer excellence, and commercial growth, with the opportunity to make a visible impact today and build for tomorrow.
The Recruitment ProcessWe want you to know what to expect. The process includes:
- Phone screen
- First-round virtual interview
- Second-round face-to-face interview
- A presentation on a scenario-based situation
- Job fit testing and reference checks
This thorough process ensures the role is the right fit for you and the business.
Role Details- Location: Onsite, Springfield QLD
- Salary: Negotiable for the right person
If you're an experienced leader ready to take ownership of a large team and drive both sales and service outcomes, we'd love to hear from you. Apply today and help shape the future of a growing organisation.
-
National Sales Manager
2 days ago
Brisbane, Queensland, Australia Hays | Sales Full time $120,000 - $180,000 per yearLead regional sales strategy. Manage major accounts, drive product launches, and ead a high-performing team. Your new company This is an exciting opportunity to join a well-established organisation operating in the wholesale sector, supplying high-quality tools and equipment to the mining and construction industries. With a strong footprint across...
-
Sales Manager
2 weeks ago
Brisbane, Queensland, Australia Sharp & Carter Sales Full time $80,000 - $120,000 per yearAbout the Role An exciting opportunity exists for a driven and technically minded Sales Manager to take ownership of the QLD/NT territory for a well-established business in the construction and coatings industry. This role is focused on driving growth across trade, retail, and wholesale customers, supporting both new and existing relationships across a...
-
Sales Manager
1 week ago
Brisbane, Queensland, Australia RV Sales Career page Full time $80,000 - $120,000 per yearAre you ready to lead, inspire, and drive success in the world of campervans and motorhomes? We are seeking an experienced Sales Manager to take our sales department to the next level. This is your chance to make a significant impact and grow with us.Key Responsibilities: Lead, train, and mentor the sales team to achieve targets and KPIsDevelop and...
-
Brisbane, Queensland, Australia Taylored Sales Group Full time $40,000 - $60,000 per yearWe're gearing up for our biggest summer yet — and we want you on the team.Our award-winning operations team has launched an exciting new campaign in Brisbane, representing a nationally recognised sports brand. We're expanding fast and on the lookout for confident, motivated individuals to join our face-to-face sales and customer service team.Whether...
-
Sales Representative
9 hours ago
Brisbane, Queensland, Australia Sales Team Providers Full time $60,000 - $120,000 per yearStep into a high-impact sales role with one of the biggest names in the Frozen Food segment - McCain across QLD Please note this is a 2YR opportunity with frequent travel. What You'll Be Doing:Represent one of the industry's most prominent frozen food brands with pride and professionalism.Understand our client's goals and take proactive steps to deliver...
-
Brisbane, Queensland, Australia Taylored Sales Group Full time $104,000 - $130,878 per year"Teamwork makes the dream work."At Taylored Sales Group, we believe in creating a winning environment where everyone can grow, earn, and have fun while doing it.And right now, we're excited to be working with one of Australia's biggest sports brands. That means the timing couldn't be better to step into the team, build your sales skills, and quite literally...
-
RV Sales Consultant
1 week ago
Brisbane, Queensland, Australia RV Sales Career page Full time $60,000 - $80,000 per yearReady to Turn Your Passion for Adventure into a Career?Love connecting with people? Dreaming of a career that blends travel, lifestyle, and sales? Join the team at Apollo Motorhome Holidays as an RV Sales Consultant and help others hit the road in styleAbout the RoleThis full-time role is based in Brisbane, QLD 4000, where you'll be the face of our premium...
-
Business Development Manager
1 week ago
Brisbane, Queensland, Australia Sales & Leadership Performance Full time $104,000 - $130,878 per yearWhat's it like to work here?This is an opportunity to join a proudly Australian-owned business with a legacy spanning more than 30 years in the design and manufacture of high-quality spray equipment, poly tanks, firefighting units and diesel transfer solutions. The company is an OEM with a strong reputation for innovation, reliability and supporting dealers...
-
Estimator | Sales
1 week ago
Brisbane, Queensland, Australia Zero Asbestos Full time $104,000 - $130,878 per yearAbout Zero GroupZero Group (Aust) Pty Ltd is a multi-disciplinary contractor specialising in asbestos removal, mould & water remediation, soft demolition, and hazardous waste disposal services across Queensland & northern NSW. Our reputation has been built on professionalism, quality, reliability, and an uncompromising commitment to safety. We partner with...
-
Brisbane, Queensland, Australia Taylored Sales Group Full time $40,000 - $80,000 per yearWe're starting to hire for summer — and this year, it's bigger than ever.Our company has just launched an exciting new campaign in Brisbane representing a nationally recognised and loved sports brand. As we expand, we're looking for energetic, confident individuals to join our face-to-face sales team.Whether you've worked in hospitality, customer service,...
