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Student Progress Adviser
2 weeks ago
- 12 months Full time fixed term
- Hybrid work environment (work from home and in office to balance out the week)
- Collaborative team environment and 15 min lightrail to Central
UNSW College is a not-for-profit, wholly owned enterprise of UNSW Sydney and is looking for a Student Progress Adviser to join our dynamic Student Experience team.
The Student Progress Adviser supports students with proactive, personalized academic intervention, progression advice, and academic support. This includes working with students to set academic goals, advise students on their performance and future study plans, and participate or host academic support webinars.
At all times you will keep comprehensive interview notes and up-to-date records of students' academic progression, intervention, and academic standing interviews across UNSW College cohorts.
Key responsibilities will include but not be limited to:
• Utilise UNSW and UNSW College systems, teacher feedback and relevant student performance data to deliver efficient and effective interventions to students at academic risk in all UNSW College programs
• Deliver interviews for students at risk of exclusion from their course of study due to failure to maintain satisfactory attendance.
• Deliver student webinars, seminars and support modules which advise students on a range of progress matters including- but not limited to- academic improvement strategies, progress supports, transition to UNSW and College pathway options.
• Provide a safe space for open discussions with students in need of progression advice, academic improvement support and alternative College pathway/future study options.
The successful applicant will have:
• Understanding of Higher Education environments and study options.
• Relevant tertiary qualifications (e.g. education, social work, welfare) or relevant experience in a Higher Education setting.
• Excellent oral and written communication, and interpersonal skills.
• Excellent organisations skills and a high level of attention to detail.
• Ability to build relationships at all levels and work effectively as part of a team.
• Excellent organisation skills, paying close attention to details
How can we benefit you?
Prime Location – Our open-plan offices in the heart of Kingsford are modern, bright, and filled with natural light, complemented by lush, vibrant plants. We're just a 15-minute tram ride from Central Station, with excellent dining options nearby.
Celebrating Our People – We host numerous events throughout the year to celebrate milestones, special occasions, and achievements.
Extra Leave – We offer 3 gifted (paid) days of leave for the end of the year.
Discounted Memberships – we offer Fitness Passport, giving you heavily discounted gym memberships
Hybrid work model- to balance out your week. The team is currently in office about 3 times per week and WFH 2 times per week.
A position description is available on our website
To be considered for this position, please provide the following:
• A CV detailing your qualifications and experience.
• A Cover Letter briefly addressing the selection criteria.
Applications close midnight Tuesday 09 September 2025
