Electronic Gaming Attendant

Join Our Team

Are you a customer service superstar with great communication skills looking for a fun and entertaining workplace?  Join our team as an Electronic Gaming Attendant and contribute to creating an engaging and vibrant atmosphere for patrons in our Casino and Private Gaming Rooms.

The Role

As an Electronic Gaming Attendant, you will receive training and licence qualifications in the operation of casino gaming machines.  You will have a genuine interest in the service and entertainment industry and enjoy engaging with customers to provide support with a variety of game types, jackpots, promotions and casino events.   We currently have permanent part-time and casual positions available.

About You

• Current Statements of Attainment in Responsible Service of Alcohol and Responsible Service of Gambling are mandatory pre-requisites for successful appointment to the role.
• Demonstrated exceptional customer service skills with a friendly attitude and experience in hospitality or customer service roles
• Minimum of 18 years of age and eligible to obtain a QLD Casino Employee License, both are mandatory pre-requisites
• Willing to participate in training to learn the operation of casino gaming machines, loyalty program, jackpots, promotions and casino events, with a focus on supporting safer gambling practices
• Flexibility to work various shifts including weekends, nights and public holidays
• Demonstrated ability to work in a fast-paced environment and acquire new skills quickly
• Multilingual candidates, especially those who speak Cantonese, Mandarin or Vietnamese, are highly desirable

Why join us

• Work in the region's premier destination for dining, events and entertainment
• Idyllic location in tropical North Queensland
• Penalty pay rates apply on weekends, late nights and public holidays
• Uniforms supplied and laundered
• Free car parking
• Employee Assistance Program
• Corporate discount on health insurance
• Paid Parental Leave
• Generous discounts across Morris Group
• Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.

About Us

The Ville is tropical North Queensland's premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland's hottest tourism destinations. 

Our parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Ardo, Orpheus Island Lodge, and Mt Mulligan Lodge, in addition to owning Morris Hospitality, a Melbourne-based hospitality company that operates some of the city's most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That's why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We're on a mission to find a better way to do the work we love to make a positive impact for the world around us.

How to Apply

Sounds like you? Apply now

Please note: Applicants must have eligible working rights in Australia.

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.