Officer – Participation

WHO ARE WE

At Football Queensland, our vision is for football across the state to be united – to be the game of choice, for all, for life.

As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and exclusive football experiences – anytime, anywhere.

We also proudly manage player development pathways and deliver premier football competitions across the state to ensure quality and opportunity for everyone involved.

Whoever you are, whatever your age, wherever you are from, whatever your story – football has the power to inspire and unite us all.

Primary Purpose of Role

The Participation and Game Development Officer – Northern is responsible for supporting the effective and efficient delivery of football competitions and participation programs across the region. This will be achieved through the development of strong working relationships with FQ affiliated football clubs and key stakeholders involved in the game.

Reporting to the Region Manager – Northern, The Participation and Game Development Officer will help create a positive and inclusive environment that enhances the enjoyment and engagement of participants. This will be supported through a high standard of customer service and the timely and accurate delivery of administrative and operational tasks.

The role aligns with the strategic direction outlined in the FQ Game Development Strategy available on the Football Queensland website ), and will contribute to delivering outcomes in the following key strategic focus areas:

• Recruitment & Opportunity – Increasing access and pathways into football participation.
• Delivery & Experience – Ensuring quality, consistency, and professionalism in competitions and programs.
• Retention & Transition – Supporting participants to remain involved in football and transition between roles and pathways within the game.

Key Responsibilities

The Officer – Participation and Game Development (Northern) will be responsible for the delivery and support of football participation across the Northern Region. Working under the direction of the Manager, the officer will contribute to strategic outcomes of both Football Queensland and the Region.

Key responsibilities include:

• Support the Region Manager in operationalising and delivering the strategic outcomes of Football Queensland and the Region.

• Assist in the development and implementation of initiatives to grow participation across the region.

• Coordinate the successful delivery of FQ programs, including sanctioned and representative programs.

• Assist with special events and community activities as directed.

• Action information requests from FQ and Regional Committee by liaising with clubs, local government, and key stakeholders.

• Distribute relevant information and conduct training from Club Committee Members.

• Maintain up-to-date knowledge of the registration and competitions platforms to support club operations.

• Attend regional meetings and perform general administrative duties.

• Build and maintain strong relationships with FQ Regional staff, football clubs, and external stakeholders.

• Manage Match Day Operations at Paradise Park.

• Deliver community-based football programs including:

• Before and After School Programs
• Football in Schools
• All-ability Programs
• Multicultural Settlement Programs (MSP) and Multicultural Youth Programs (MYP), in collaboration with settlement agencies.

• Football in the Community Programs
• Women & Girls Social football initiatives
• Develop and initiate all-ability football programs
• Deliver Street Football Program
• Deliver Walking Football Program
• Match day management of Futsal competitions
• Lead and coordinate the casual workforce with the Northern region.

Key Performance Indicators

• A performance and development agreement will outline your expected performance standards and business goals as well as skills improvement

• The agreement will ensure that the objectives for this role are regularly set, and their achievement measured to assist you to effectively manage your activities, determine how successful you have been in delivering the particular benefits sought and gauge any further development or training you need to do to develop your career

The detailed quantitative and qualitative measures are agreed upon on an annual basis within the areas below:

• Reaching agreed targets in school-based programs

• Launching agreed social / participation programs at Paradise Park

• Identification and implementation of new participation opportunities

• FQ development programs meet participation and financial targets in the Northern Region

• Participation numbers in development programs (e.g., junior development, women's football)

• Engagement with diverse community groups (e.g., indigenous, all-ability)

• Successful delivery of competitions (e.g. leagues, tournaments, carnivals)

• Customer Satisfaction; participant satisfaction surveys

Essential Knowledge, Skills and Behaviour Required

• Attained or willingness to attain AFC C license or Football Australia recognised equivalent.

• Ability to work individually and as part of a team

• FA community coach educator tutor experience (advanced instructor qualification is an advantage) or Teaching experience.

• Work experience in a regional environment.

• Football knowledge and playing/coaching experience.

• Demonstrated organisational and administrative skills with the ability to plan, coordinate and execute tasks and projects through to completion whilst meeting deadlines, and balancing competing demands.

• Ability to work with limited direction to initiate procedures

• Adaptability, enthusiasm, and motivation with a "can do" attitude

• Can think strategically and encourage stakeholder collaboration

• High-level communication skills, particularly presentation skills and the ability to teach and inspire others

• Dedicated and mature approach to providing exceptional customer service

• Able to initiate new relationships, build rapport quickly and have the knowledge of dealing with professional administrators and importantly, volunteers

• Demonstrated skills in Microsoft Suite and computer systems

Desirable

• Sports Management / Physical Education or other sport-related tertiary/university degree

• Experience in working with volunteers

The employee will require:

• A valid Blue Card (Working with Children check)

• Current First Aid Certificate

• Current and valid driver's license

• The right to work full time within Australia.

HOW TO APPLY:

Please submit your application by clicking 'Quick Reply' no later than COB on Friday, 10 October 2025.