
Assistant Guest Service Manager/Duty Manager
2 weeks ago
The Ascott Limited (Ascott), a member of CapitaLand Investment (CLI) and headquartered in Singapore, is a leading international lodging owner-operator with 900+ properties across 200+ cities in over 40 countries. In Australia, Ascott's brands include Citadines, lyf, Oakwood Premier, Quest, and Somerset.
The company's serviced apartment, coliving, and hotel brands in Australia include Citadines, lyf, Oakwood Premier, and Quest.
The Citadines Connect Sydney Airport now seeks an enthusiastic, experienced, and dedicated person to join the Front Office team as Assistant Guest Service Manager/Duty Manager. The successful candidate will join a tight-knit, supportive team.
Key experience and skills required:
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At least 2 years' experience in a Front Office role, with prior supervisory or team leader experience preferred
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Strong communication, leadership, and interpersonal skills
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High attention to detail, professionalism, and personal presentation
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Solid organisational skills with the ability to manage time effectively
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Flexibility to work a 7-day rotating roster
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Strong working knowledge of RMS systems
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As a hotelier, take complete responsibility for directing and overseeing the Front Office department and property operations.
In return, you will receive:
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Staff awards, recognition programs, and anniversary gifts
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Additional leave benefits to support work–life balance
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Complimentary coffee and discounted staff meals
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Discounted staff parking
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You may be entitled to a company year-end bonus
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Staff enjoy up to 50% off accommodation at all Ascott properties worldwide.
We strongly encourage you to apply if you meet the above criteria and are passionate about customer service and the hospitality industry.
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